Virgin mobile and HTC Desire X

[GTX]

Hi guys.

 

 

3 months into my contract with Virgin mobile my phone broke. I was a little pissed but hey, It happens. It got sent off and a new one come back 4 days later saying my old phone can not be fixed.

 

 

Now.. I have the new phone and its happened again.. exact same problem... I told them i don't want the same phone as its not fit for purpose. Its obouvly a fault with that model of phone. They are sadly having none of it

 

 

Where do i stand with them? Tell them I'm leaving the contact due to this and hope they offer me another model or live with it?

 

 

Rick

[featured_spectre]

What is the problem that is occuring?

[GTX]

Ah Sorry, Forgot the mention that.

 

Basically the bottom 3 touch buttons stop working then the touch screen seems to only work when it wants to. So if i go to text someone it takes me 5 mins to text "see you at home" Then once the text is send i cant get off it due to the back touch button not working. Have to restart the phone.

 

(Texting someone is an example)