FN-GM Posted September 5, 2007 Posted September 5, 2007 Hi At home I have had a Brother HL-5250DN laser B&W printer for a few months now shared between 4 computers it has been working perfect until the other day. I don't understand what’s going on with it! It is a network printer connected via Ethernet. When i go into "Printers & Faxes" it says the printer is offline. I checked the printer via Internet Explorer it says "ready". At this point i can't get it work the only way to get it to work is by deleting the printer and adding it again then its fine until I reboot, then it says its offline again. I have done the following: Swapped Network Cable Swapped Ports On Switch I Can Ping The Printer When It Says Its Offline Checked The Printer Port Anyone Got Any Ideas? Thanks PS: Running Windows XP
Midget Posted September 5, 2007 Posted September 5, 2007 If it's anything like the one I had then you just need to switch it off and on again at the switch on the printer.
FN-GM Posted September 5, 2007 Author Posted September 5, 2007 nope tried that should have posted that realy
ReverentCreature Posted September 5, 2007 Posted September 5, 2007 Hi there, I had the same problem with two of my Magicolour printers after the school holidays. I fixed the issue by changing the printer to point to the LPT port (so I could delete the IP address port) and then recreating the printers TCP\IP port. When I recreated the port instead of using "Generic Network Port" in the list I chose a Magicolour driver. Hope this helps.
FN-GM Posted September 5, 2007 Author Posted September 5, 2007 I took your advice did as you said and im still getting the problem.
Ric_ Posted September 5, 2007 Posted September 5, 2007 If isn't just set as offline (a tick option on one of the menus when you open the print queue)?
mrtechsystems Posted September 5, 2007 Posted September 5, 2007 In Computer Management in Services restart the print spooler wait a couple of seconds If not reinstall the drivers Please post let me know hpw you get on Mr Tech
FN-GM Posted September 5, 2007 Author Posted September 5, 2007 Thanks chaps none of them worked but I think I have cracked it, I have found an older driver and it appears to work so far. But I can't understand why it has only just started happening.
danielson81 Posted September 11, 2007 Posted September 11, 2007 I had a similar problem with a HP Laserjet. We had just installed 44 PCs and a PC was competeing for the IP address, despite the printer having a static IP! All sorted now ! Quite worried it managed to happen! :?
PEO Posted March 18, 2008 Posted March 18, 2008 Z Do you have a copy of the printer driver you used to sort the problem. Im having same issue, glad im not the only one. cheers
ZeroHour Posted March 18, 2008 Posted March 18, 2008 Newer firmware? Also have you tried resetting it completely to factory defaults?
Gibbo Posted October 8, 2013 Posted October 8, 2013 Resurrecting a very old thread (found via Google), I had the same issue. Updating the printer firmware to 1.19 (via USB) and the network firmware to 1.11 (via FTP) seemed to sort it.
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