2 Problems with Home Access Plus V9.2

[Paul-K]

I have also experienced the same issue when upgrading from 9.2 to 9.4. I copied all the files across then added my deny roles and deny webdav handler to the web.config and I received the internal 500 error. I then copied the web.config file from the 9.4 upgrade again and HAP+ worked but with weird results. The login button showed text but no image, the HAP menu bar appeared at the top of the screen before logging in and after logging in the profile drop down in the top right hand corner was constantly visible and only the management and me tabs were visible to any user who logged in but with no navigation or anything showing under them,. Finally I added setup.aspx to get setup but non of the menus were accessible and all of the checks showed red X's. I have gone back to 9.2 for the moment as I upgraded my production site.

[nickbro]

Open the web.config file and check for the svg line

[nickbro]

If you get a 500 error, open HAP+ on the server, it will tell you what the error means

[WLS-ITGuy]

Open the web.config file and check for the svg line

 

All I see is this one:

 

[nickbro]

Ok, that one stays, hmm, don't know why it's not working

[WLS-ITGuy]

I went back to 9.2 and still get the LDAP Error where it says I need to reset my Admin credentials. Can't do that because it won't let me in the Setup page either

[nickbro]

Replace the web.config with the one from the release, it will allow you back to the setup.aspx page

[WLS-ITGuy]

I blew everything away and started fresh. I started at 9.0 and went right to 9.4 no matter who I log in as, Myself (non admin) or an admin I get the Internal Server Error pop up and nothing works.

[nickbro]

Check the event log on the server

[WLS-ITGuy]

Check the event log on the server

 

An error occurred in Home Access Plus+ Page: /api/MyFiles/Drives?1374867718471 Message The service '/api/myfiles' cannot be activated due to an exception during compilation. The exception message is: Could not find a base address that matches scheme http for the endpoint with binding WebHttpBinding. Registered base address schemes are [https].. Source System.Runtime.DurableInstancing Target site TAsyncResult End[TAsyncResult](System.IAsyncResult) Stack trace at System.Runtime.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.End(IAsyncResult result) at System.Web.HttpApplication.CallHandlerExecutionStep.OnAsyncHandlerCompletion(IAsyncResult ar) ToString() System.ServiceModel.ServiceActivationException: The service '/api/myfiles' cannot be activated due to an exception during compilation. The exception message is: Could not find a base address that matches scheme http for the endpoint with binding WebHttpBinding. Registered base address schemes are [https].. ---> System.InvalidOperationException: Could not find a base address that matches scheme http for the endpoint with binding WebHttpBinding. Registered base address schemes are [https]. at System.ServiceModel.ServiceHostBase.MakeAbsoluteUri(Uri relativeOrAbsoluteUri, Binding binding, UriSchemeKeyedCollection baseAddresses) at System.ServiceModel.Description.ConfigLoader.ConfigureEndpointAddress(ServiceEndpointElement serviceEndpointElement, ServiceHostBase host, ServiceEndpoint endpoint) at System.ServiceModel.Description.ConfigLoader.ConfigureEndpoint(StandardEndpointElement standardEndpointElement, ServiceEndpointElement serviceEndpointElement, ContextInformation context, ServiceHostBase host, ServiceDescription description, ServiceEndpoint& endpoint, Boolean omitSettingEndpointAddress) at System.ServiceModel.Description.ConfigLoader.LookupEndpoint(ServiceEndpointElement serviceEndpointElement, ContextInformation context, ServiceHostBase host, ServiceDescription description, Boolean omitSettingEndpointAddress) at System.ServiceModel.Web.WebServiceHost.AddAutomaticWebHttpBindingEndpoints(ServiceHost host, IDictionary`2 implementedContracts, String multipleContractsErrorMessage, String standardEndpointKind) at System.ServiceModel.Web.WebServiceHost.OnOpening() at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.ActivateService(String normalizedVirtualPath) at System.ServiceModel.ServiceHostingEnvironment.HostingManager.EnsureServiceAvailable(String normalizedVirtualPath) --- End of inner exception stack trace --- at System.Runtime.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Activation.HostedHttpRequestAsyncResult.End(IAsyncResult result) at System.Web.HttpApplication.CallHandlerExecutionStep.OnAsyncHandlerCompletion(IAsyncResult ar)

 

There are other errors "ASP.NET 4.0.30319.0" and "System.ServiceModel 4.0.0.0"

[nickbro]

Are you using HTTPS?

 

You may need to, in IIS, remove the all but the binding for HTTPS on the website

[WLS-ITGuy]

Only HTTPS is listed in the bindings.

[nickbro]

Hmm, the error is staying the site isn't running in HTTPS

[Paul-K]

@nickbro

 

I have checked the web.config for the svg line but all I have there is which from an earlier post I believe stays there.

The web.config file is the one from the latest release (9.4) but the image below shows what the logon page looks like, I have disabled webdav again on the application in case it may have been causing issues as it does.

 

[WLS-ITGuy]

Hmm, the error is staying the site isn't running in HTTPS

 

Added http, reboot and it works. Setup.aspx is not available for the admin account whether through the logged in user or by directly going to setup.aspx

Edited July 26, 2013 by WLS-ITGuy

[nickbro]

@Paul-K, can you do some http://www.edugeek.net/forums/home-access-plus/86059-hap-json-debugging.html, looks like jquery isn't loading properly @WLS-ITGuy backup your hapConfig.xml file, delete it, replace the web.config file from the v9.4 release, re-run HAP+

[Paul-K]

@nickbro

 

Hi Nick, I have setup a test site of HAP+ using the files from my working version then copied the 9.4 release files across. Below is a screenshot from firefox.

 

[nickbro]

Ok, javascript isn't getting loaded. Can you check /api/js for me

[Paul-K]

@nickbro

 

It throws a 403 - Forbidden: Access is denied error.

[nickbro]

Ok, your web.config file isn't correct.

 

Check this exists:

[Paul-K]

@nickbro

 

The code above is in the web.config file and is exactly as above. The web.config file has been copied from the latest 9.4 release.

[nickbro]

can you check the event log on the server, something isn't working right

[Paul-K]

The latest error in the logs from HAP is:

 

An error occurred in Home Access Plus+

 

 

Page: HAP.Web.API.MyPic

 

 

Creating Directory Search and Searching for then current user

Using filter: (&(objectClass=user) (sAMAccountName=****))

Found 1 results, processing 1st result

Found 0 thumnbnailPhotos

 

The above error reoccurs multiple times, there are a couple of different errors from HAP+ but I think they were logged before I setup the test site!

[nickbro]

That error is fine, just ignore it, something else isn't working, the hap javascript file isn't getting loaded, and it looks like a few other things aren't getting loaded. Did you install v9.0 first then upgrade to v9.4?

[Paul-K]

Yes, my live site is running 9.2 but I setup a test site using 9.0 then upgraded to 9.4. If I copy the web.config from my 9.2 working version then it fixes the logon screen issue and access to /api/js works but I have some other issues like not seeing the management menu, drives in my files or access to setup.aspx.