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Posted

Am I missing something guys, when I had the evaluation equipment I configured it as normal and it was a raging success now the equipment I purchased has arrived

I seem to be struggling and I'm not sure why.

 

I configured it the same way I think the only difference is these are now POE were the evaluation equipment wasn't and its a 3000 series ZD instead of the 1000 series, if I sit in a classroom with the AP it doesn't even connect

both the 2.4ghz and 5ghz stay orange, on the one occasion the laptop did connect it only did at 2.4 N and not 5 N like it did when I had the evaluation equipment, is there a

setting I need to change as I cant work out why its not connecting ???

Posted (edited)

Check your DNS. The AP's use DNS to find the controller. If your trial controller still has a record for "zonedirector" then the AP's will be trying to get to a non-existent controller.

 

13

Introducing Ruckus Wireless ZoneDirector

Ensuring That APs Can Communicate with ZoneDirector

How APs Discover ZoneDirector on the Network

1.

When an AP starts up, it sends out a DHCP

discovery packet to obtain an IP address.

2.

The DHCP server responds to the AP with the allocated IP address. If you configured DHCP

Option 43 (see

Option 2: Customize Your DHCP Server

on

page 14

), the DHCP offer

response will also include (among others) the

IP addresses of ZoneDirector devices on the

network along with the address of the DNS serv

er that can help resolve the ZoneDirector

IP addresses.

3.

After the AP obtains an IP address, it first

attempts to contact a ZoneDirector whose IP

address has been pre-configured on the AP. If an AP has a pre-configured ZoneDirector IP

address, it will always use an L3 LWAPP (li

ghtweight access point protocol) discovery

message to attempt to discover the pre-co

nfigured primary/secondary ZoneDirector.

• An AP with a pre-configured ZoneDirector IP address will

only

attempt to discover the

pre-configured ZoneDirector(s) and will skip

the DHCP/DNS/last joined ZoneDirector

steps. If it is unable to contact its pre-confi

gured ZoneDirector, it will enter “sulk” state,

and will remain in an idle/dis

cover/sulk loop until it receives a response from a pre-

configured primary or secondary ZoneDirector.

4.

If a primary/secondary ZoneDirector IP addr

ess has not been configured on the AP, the AP

next attempts to build a list of candidate Zone

Directors by sending an L3 discovery request

(IPv4 subnet broadcast/IPv6 multicast packet) to each candidate address received from

DHCP and DNS at the same time, and waits fo

r a response from any ZoneDirector that can

respond.

• The AP may receive multiple responses from

DHCP and DNS if multiple ZoneDirector

IP addresses have been configured on

the DHCP server or DNS server.

5.

If the AP receives a response from a single Zo

neDirector device, it will attempt to register

with that ZoneDirector device.

6.

If the AP receives responses from multiple Zo

neDirector devices, it will attempt to register

with the ZoneDirector that it prev

iously registered with (if any).

• This ZoneDirector can be on the same local

IP subnet or a different subnet. The AP will

have a preference for a ZoneDirector device that it previously registered with (over a

locally connected ZoneDirector).

7.

If this is the first time that the AP is register

ing with ZoneDirector, it will attempt to register

with the ZoneDirector device that has the lo

west AP load. The AP

computes the load by

subtracting the current number of APs regist

ered with ZoneDirector from the maximum

number of APs that ZoneDirector is licensed to support.

If the AP does not receive a response from an

y ZoneDirector device on the network, it goes

into idle mode. After a short period of time, t

he AP will attempt to discover ZoneDirector again

by repeating the same discovery cycle. The AP

will continue to repeat this cycle until it

successfully registers with a ZoneDirector

Edited by Destinova

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