ITtech35 Posted May 16, 2013 Posted May 16, 2013 promethean board writing is all joined, even when the pen is clearly taken off the board the writing is still joined together, any ideas?!
Meldrew Posted May 16, 2013 Posted May 16, 2013 I'd say the button in the pen is damaged. Happens from dropping the pen on the floor. Recommend trying new pen to test. Last time I purchased one, it cost £30. Meldrew
bladedanny Posted May 16, 2013 Posted May 16, 2013 (edited) It sounds a lot like the pen is spiking. Try restarting the board by disconnecting the power from the back. I've also solved a spiking problem by updating / refreshing the firmware. --edit-- Actually thinking about it, it doesn't sound like spiking. If you have a spare pen follow @Meldrew's advice. You could also try my advice as procedure. Edited May 16, 2013 by bladedanny
ITtech35 Posted May 16, 2013 Author Posted May 16, 2013 thanks, it was the pen had another in another class to try and that's fine, someone else said they had already tried another pen...
Mako Posted May 16, 2013 Posted May 16, 2013 someone else said they had already tried another pen... You took someone's word for something? Much to learn, you still have.
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