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Posted

Hi all,

 

Ive recently installed a new SSD into my home computer and now the computer shuts down at random intervals. Would it be the SSD trying to draw more power or just by coincidence my power supply is on its way out? Ive had a google but cant seem to find any concrete evidence pointing towards it being either.

 

Ive checked the ram, processor, old hard drive, processor fan, graphics card and they are all fine.

 

Once i get home ill list the specs.

 

thanks

Posted
Hi all,

 

Ive recently installed a new SSD into my home computer and now the computer shuts down at random intervals. Would it be the SSD trying to draw more power or just by coincidence my power supply is on its way out? Ive had a google but cant seem to find any concrete evidence pointing towards it being either.

 

Ive checked the ram, processor, old hard drive, processor fan, graphics card and they are all fine.

 

Once i get home ill list the specs.

 

thanks

 

"shuts down" or just powers off?

 

it *might* not be a hardware issue, anything in the eventlog or dumps?

Posted
"shuts down" or just powers off?

 

it *might* not be a hardware issue, anything in the eventlog or dumps?

 

powers off, not had chance to even look as although its random it very rarely stays on longer than a minute.

Posted
Shouldn't be, they'll draw far less power than a hard drive.

Correct.

In my experience, random shutdowns are usually hardware related, power supply and cooling are the most likely culprits, followed by a dodgy motherboard.

A good way to check it's not your operating system being daft is to boot a liveCD (Ubuntu and it's derivatives are good for this) and see if the behaviour repeats.

Posted
Not any firmware update for the ssd ? Also have you got a pc that you could attach the drive to as a slave drive, install samsung magician software which i think you can use to diagnose the samsung drive with and possibly even update the firmware with if there are any updates available
Posted
Can you hold it before it starts windows (pause it where you'd hit F8) and does it turn off even then after waiting a while?

 

sometimes it shuts down before even getting into windows.

Posted (edited)
Correct.

In my experience, random shutdowns are usually hardware related, power supply and cooling are the most likely culprits, followed by a dodgy motherboard.

A good way to check it's not your operating system being daft is to boot a liveCD (Ubuntu and it's derivatives are good for this) and see if the behaviour repeats.

 

hopefully its not the cooling as ive got 3 fans and a fourth fan to be installed!

All the components were fine before I reimaged it with the ssd.

Edited by hardtailstar
Posted
Not any firmware update for the ssd ? Also have you got a pc that you could attach the drive to as a slave drive, install samsung magician software which i think you can use to diagnose the samsung drive with and possibly even update the firmware with if there are any updates available

 

thats already installed.

Posted
hopefully its not the cooling as ive got 3 fans and a fourth fan to be installed!

All the components were fine before I reimaged it with the ssd.

 

Might be your CPU cooler not your case fans though - is it seated correctly with a suitable/sensible amount of thermal paste?

Posted
Might be your CPU cooler not your case fans though - is it seated correctly with a suitable/sensible amount of thermal paste?

 

yup I re did it,

 

I did a proper clean of the components before I put the ssd in and reapplied the paste. Ill double check that the cpu fan is seated properly.

Posted

BIOS update on the motherboard ?

 

If still the same only have crucial items installed ie one stick of ram, no add on cards ( use onboard vga or dvi ) ssd etc and see if it still does it. Use something like memtest to check ya ram and see if they ( samsung ) have an iso you can burn to disc to boot ya pc with and diagnose the ssd

Posted
Take the SSD out and put your old HDD back in and see if the problem persists. If it does then the SSD is somehow at fault.
Posted
If all else fails, before you spend any money on a new PSU - take everything out of it's slot (all RAM, all PCIe cards, detach all cables etc) then put them all back in again. It's amazing how often a slightly loose connection caused by you bumping around inside the case when installing something new can cause headaches! It's usually the first thing I try now as 9/10 times it works (perhaps I'm a bit clumsy fingered?)
  • Thanks 1
Posted

My wife's PC started doing a similar thing when I installed a Sandisk Extreme SSD.

 

It's a fairly old Acer Aspire PC with nForce motherboard. Initially we upgraded it with a Sandisk Ultra SSD and all was brilliant - it became nippy and responsive and she was very happy with it. Then 7 months in, the SSD died. Sandisk support were great, agreed to swap it out and said they would replace it with the Extreme SSD to avoid future problems. So when it arrived, I popped it in, imaged it from the original HDD I had kept after the first upgrade and all seemed OK for a week or so.

 

Then the problems started - initially all that happened was the PC had a tendency to cut off when it tried to sleep. Fixed that by disabling Hybrid Sleep, but very soon it started to just cut off randomly and then we had problems with it booting - 'no system disk' errors and that ilk, but which were fixed by powering off and on again.

 

Eventually, we couldn't get it working at all. I assumed another dead SSD, but it worked fine in my PC. So assumed a dead SATA controller/motherboard. But the original WD Blue HDD works fine.

 

I have now concluded it's just a fatal incompatibility between the newer SATA 3 SSD and the old SATA 2 controller on the motherboard.

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