[sims] Adobe Reader Pre- Requisite- SIMs-net

[nwblue]

Hi

 

The SIMs installer does not recognise versions of Adobe Reader later that 9.x, If Adobe reader X or XI is installed the pre-requisite installer hangs trying to install 9.2.

If we install 9.3 install SIMs then uninstall 9.3 and install XI (via GPO) SIMs opens pdfs in XI with no issues.

This is not too bad with new build machines as MDT takes care of the install of 9.3 and the GPO takes care of getting rid of it, but if SIMs needs to be re-installed on an existing machine 9.3 has to be re-installed to get past the pre-requisite installer which is obviously far more of an issue.

Is there any way of getting past the pre-requisite for 9.2 or making the installer recognise that adobe X or later is installed?

Also I assume that SIMs updates do not look for 9.2 as a pre-requisite but can anyone confirm this?

TIA for any help

[vikpaw]

With regards the updates, they do nothing apart from check the version of your simsload file, so updates are okay, but the main install will do the checks. Not sure how it does them, else you could probably fool it.

Something i haven't tried, is rather than running simsinst as the installer which is most likely the brains of the operation, to just run the individual setup files, i.e. simsapplicationssetup, simsmanualsetup, etc. i forget which but it's in another thread here.

[localzuk]

I've been setting up new images with SIMS and have not had this issue - fresh install on a machine with Adobe Reader X and its not displayed any issues during install.

[vikpaw]

I've been setting up new images with SIMS and have not had this issue - fresh install on a machine with Adobe Reader X and its not displayed any issues during install.

I'm pretty sure your install script runs the separate installers though doesn't it?

[nwblue]

With regards the updates, they do nothing apart from check the version of your simsload file, so updates are okay, but the main install will do the checks. Not sure how it does them, else you could probably fool it.

Something i haven't tried, is rather than running simsinst as the installer which is most likely the brains of the operation, to just run the individual setup files, i.e. simsapplicationssetup, simsmanualsetup, etc. i forget which but it's in another thread here.

 

Thanks I will search for the thread, Getting SIMs on a silent install is on my list anyway so hopefully kill two birds

[nwblue]

I've been setting up new images with SIMS and have not had this issue - fresh install on a machine with Adobe Reader X and its not displayed any issues during install.

 

I was going to ask how you installed SIMs but have seen Vikpaws reply below... do you run the individual installers as a script?

[sted]

for what its worth my silent sims installer (and as it maps network drive works with uac on)

 

if exist "C:\Program Files (x86)\SIMS\SIMS .net\pulsar.exe" goto _end
if exist "C:\Program Files\SIMS\SIMS .net\pulsar.exe" goto _end

net use s: \\admin-srv\SIMSroot$ /user:domain\user pass /persistent:yes
"s:\sims\Setups\SIMSInfrastructureSetup.exe" /S
"s:\sims\Setups\SIMSApplicationSetup.exe" /S
"s:\sims\Setups\SIMSManualSetup.exe" /S
"s:\sims\Setups\SIMSAMPARKSetup.exe" /S


if exist "c:\Program Files (x86)" goto _x64


:_x86
copy "\\server\packages$\Sims\connectx86.ini" "c:\Program Files\sims\sims .net\connect.ini" /y
copy "\\server\packages$\Sims\simsx86.ini" "c:\windows\sims.ini" /y
goto _end

:_x64

copy "\\server\packages$\Sims\connectx64.ini" "c:\Program Files (x86)\sims\sims .net\connect.ini" /y
copy "\\server\packages$\Sims\simsx64.ini" "c:\windows\sims.ini" /y
goto _end


:_end

rem pause

[localzuk]

I'm pretty sure your install script runs the separate installers though doesn't it?

 

I was going to ask how you installed SIMs but have seen Vikpaws reply below... do you run the individual installers as a script?

 

No script - I just run simsinst.exe.

[nwblue]

for what its worth my silent sims installer (and as it maps network drive works with uac on)

 

Thank you for this off to have a play

[nwblue]

No script - I just run simsinst.exe.

 

Hmmm wonder whats different, our clients are windows 7 64bit installed via MDT with all apps and then SIMs is installed manually (hence it being on my list to do silently!!). Using simsinst.exe invokes the install, install barcode fonts and then hangs trying to instal reader 9.2 ... if 9.3 is on it carries on as it should, if X or over is on nada

Edited April 17, 2013 by nwblue

[Mcshammer_dj]

what is the version of simsinst.exe

[nwblue]

what is the version of simsinst.exe

 

1.590.30

[localzuk]

That's quite out of date - we're on 1.602.3.0 here.

[Mcshammer_dj]

yeah we are at 1.608.4.0

 

I would suggest that getting a more up to date setups folder will help to fix

[nwblue]

Thanks - the SIMs server is an LA setup (the only thing that is ) so I will get onto them about getting up to date!

[vikpaw]

I'm on 1.608.4 too!

I think it depends on when you did a clean install. as it doesn't seem to get updated, which would indicate localz relatively recently did a clean install from iso...?

Mine wouldn't work about 6 months ago, and i had to extract it from an update iso.

[nwblue]

I'm on 1.608.4 too!

I think it depends on when you did a clean install. as it doesn't seem to get updated, which would indicate localz relatively recently did a clean install from iso...?

Mine wouldn't work about 6 months ago, and i had to extract it from an update iso.

 

We dont have the ISO as the LA bods came in and did it with their scripted install disks, we dont get left anything - our SIMs support is covered by them so I have emailed them for an update and am waiting for a reply

[vikpaw]

As a sims user you have the right to access SupportNet and you should find links to the iso there. It should be in the update ISO as far as i recall. The LA might not like it, but if you're just extracting a file that you need and they've left out of date, well they'll probably still give you grief, but whatever.

I just checked and it's on the Autumn 2012 update and Spring 13 update ISOs.

[nwblue]

As a sims user you have the right to access SupportNet and you should find links to the iso there. It should be in the update ISO as far as i recall. The LA might not like it, but if you're just extracting a file that you need and they've left out of date, well they'll probably still give you grief, but whatever.

I just checked and it's on the Autumn 2012 update and Spring 13 update ISOs.

 

thank you for the link off for a download!!

[vikpaw]

You'll need to register which could take a day or so. The resource number for the news article is mentioned in the Spring release sticky thread. It 'should' also be obvious somewhere on the SupportNet homepage and the links will be in there.

[Greg]

If your LA manage your SIMS support, make sure you don't invalidate your support by updating independantly. Get them to do it and it's their responsibility if anything goes wrong that can be related to this.

If one thing's out of date, there could be others too...

[nwblue]

If your LA manage your SIMS support, make sure you don't invalidate your support by updating independantly. Get them to do it and it's their responsibility if anything goes wrong that can be related to this.

If one thing's out of date, there could be others too...

 

True, I'm waiting for them to get back to me. I requested the update yesterday so fingers crossed!

[nwblue]

You'll need to register which could take a day or so. The resource number for the news article is mentioned in the Spring release sticky thread. It 'should' also be obvious somewhere on the SupportNet homepage and the links will be in there.

 

I'm registered but its locked down to documents only... I'll wait for the LA to come back to me. Thanks for your help