HP Netbook frozen touchpad

[jmak]

Hi

 

We've had an ongoing issue where every now and then users report that the touchpad has frozen on the HP Mini 110s that we use in the classrooms. I worked out that somehow it is being disabled, but can't work out how, as the profile is pretty locked down - to the point that I can't re-enable it. I discovered that it only applies to the user logged in at the time, but the only way I've found to rectify is to delete the profile. It's not a complete disastor, but the teachers don't have admin rights, so they all come to me - several a week at the minute.

 

I checked on the HP website and found that the driver version we had was a couple later than the recommended version. I was planning to roll back, but realised that after I'd uninstalled the recent driver, the touchpad was still working anyway - presume Windows just treats it as a PS2 HID. So my question is: Do you reckon I should I just leave it without the driver and trust that MS will do a better job than synaptics, or is it worth trying the recommended driver?

 

Thanks

[Jawloms]

If it's the same HP style touchpad we have here, you just double tap the dot in the top left corner of the touchpad to enable/disable it.

[jmak]

If it's the same HP style touchpad we have here, you just double tap the dot in the top left corner of the touchpad to enable/disable it.

 

Excellent - I'll give that a go. I looked for ages on Google and submitted a case to HP - obviously asked in the wrong place

[jmak]

Just tried this - problem solved.

 

There is no dot or any other kind of marking on the touchpad, but your solution worked exactly as described.

 

Thanks again

[Jawloms]

You're welcome