Home Access Plus v7.2 - Outstanding Issues

[mattgrimley]

Here is my list of bugs in v7.2 - I hope this makes more sense than having a list buried in an obscure other thread!

 

Server: Windows 2008 R2 (IIS7)

Client: Internet Explorer 9 / Google Chrome 13.0.782.220

HAP: Version 7.2 (including updated setup.aspx)

 

 

1 Active Directory Connection / TEST button has disappeared (ie9 + Chrome13) (is this by design?)

2 Changes are not saved to "Bookings / Show To" or "Tickets / Show To" - (Manually changing the XML works.)

3 Drive Mappings \ "Enable Move" check box setting not saved

4 Filters / click Images, attempt to add "*.psd; " at the start of "Expression" and click SAVE. GUI does not update. (though it is saved to config)

5 /hap/ [Logged in as user | Logout] overlaps the announcement bar at the top right

6 /helpdesk/ticket/ view [Logged in as user | Logout] slightly overlaps the ticket box at the top right

7 Config UI writes server shares as //servername/share rather than \\servername\share causing "given key was not present in disctionary" errror in browser

8 Creating a ticket with a user account that has no email address causes:

Server Error in '/hap' Application.

Index was outside the bounds of the array.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IndexOutOfRangeException: Index was outside the bounds of the array.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[indexOutOfRangeException: Index was outside the bounds of the array.]

HAP.Web.HelpDesk.Ticket..ctor(XmlNode node) +1094

HAP.Web.HelpDesk.Default.loadtickets() +570

HAP.Web.HelpDesk.Default.Page_Load(Object sender, EventArgs e) +101

System.Web.Util.CalliHelper.EventArgFunctionCaller (IntPtr fp, Object o, Object t, EventArgs e) +25

System.Web.UI.Control.LoadRecursive() +71

System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3064

 

I can't edit the post after a few hours due to Edugeek's settings - so i will have to update the thread as things progress.

 

Cheers, Matt

Edited September 26, 2011 by mattgrimley

[nickbro]

1 Active Directory Connection / TEST button has disappeared (ie9 + Chrome13) (is this by design?)

By Design

2 Changes are not saved to "Bookings / Show To" or "Tickets / Show To" - (Manually changing the XML works.)

FIXED in 7.5.2409.2350

3 Drive Mappings \ "Enable Move" check box setting not saved

Should of been fixed in 7.2, will look again

4 Filters / click Images, attempt to add "*.psd; " at the start of "Expression" and click SAVE. GUI does not update. (though it is saved to config)

Should of been fixed in 7.2, will look again

5 /hap/ [Logged in as user | Logout] overlaps the announcement bar at the top right

Should of been fixed in 7.2

6 /helpdesk/ticket/ view [Logged in as user | Logout] slightly overlaps the ticket box at the top right

FIXED in 7.5.2409.2350

7 Config UI writes server shares as //servername/share rather than \\servername\share causing "given key was not present in disctionary" errror in browser

FIXED in 7.5.2409.2350

8 Creating a ticket with a user account that has no email address causes:

FIXED in 7.5.2409.2350

[mattgrimley]

Awesome

[Avalon]

This is not a bug more of a stupid error on my part but I was wondering whether any can help me here.

 

I have installed the latest version of HAP and get the following error message when logging in as a teacher or student, when I log in as an administrator it all works as expected:

 

Server Error in '/hap' Application.

 

Something is wrong Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

 

Exception Details: System.Exception: Something is wrong

 

Source Error:

 

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

 

Stack Trace:

 

[Exception: Something is wrong]

HAP.AD.User.Impersonate() +570

HAP.Web.Default.Page_Load(Object sender, EventArgs e) +2101

System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25

System.Web.UI.Control.LoadRecursive() +71

System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3048

 

 

 

 

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.1

 

 

Any ideas?

[nickbro]

This is not a bug more of a stupid error on my part but I was wondering whether any can help me here.

 

I have installed the latest version of HAP and get the following error message when logging in as a teacher or student, when I log in as an administrator it all works as expected:

 

Server Error in '/hap' Application.

 

Something is wrong Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

 

Exception Details: System.Exception: Something is wrong

 

Source Error:

 

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

 

Stack Trace:

 

[Exception: Something is wrong]

HAP.AD.User.Impersonate() +570

HAP.Web.Default.Page_Load(Object sender, EventArgs e) +2101

System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25

System.Web.UI.Control.LoadRecursive() +71

System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3048

 

 

 

 

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.1

 

 

Any ideas?

 

Do you have interactive logins disabled?

[Avalon]

this could be it - I was connecting remotely to the server via RDP of which non-administrator users can access

 

Thanks

[mattgrimley]

9 Adding / editing a link to a "Links Group" appends "" (or sometimes just a ) to the "Show To field"

 

[Avalon]

tried this on a computer rather than via a RDP connection into the server and getting the same error, no users other than administrator are able to login. Can you expand on your interactive logins point Nick?

 

The first time I installed HAP at a different site it just worked straight away so was surprised to see these error messages ...

 

Do you have interactive logins disabled?