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Windows Thread, Remote Desktop connection to server problem in Technical; Hi Recently I have been unable to open an RDP session to one of my servers. When attempting to connect, ...
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    randle's Avatar
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    Remote Desktop connection to server problem

    Hi

    Recently I have been unable to open an RDP session to one of my servers. When attempting to connect, the Remote Desktop Connection window appears briefly then just disappears. A reboot of the server usually fixes this but it's no time before this becomes a problem again.

    No firewall is activated in this instance and cannot connect to this server from any client/server. All connections to other servers/clients work fine so is definitely isolated to this one server.

    I've also reset the RDP-Tcp (Listener) protocol on the server

    Any ideas?

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    SW-ICT's Avatar
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    make sure the server has the currect staic IP, Dns and everything... Then try the Start > run > mstsc /console

    Let me know how you get on

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    randle's Avatar
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    Static IP and DNS records are all in order. The server is functioning as normal on the network other than this so don't think it's anything quite so obvious unfortunately.

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    SW-ICT's Avatar
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    has it got the same ip address to what is on the DHCP server... thats messed me around a little bit before

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    SW-ICT's Avatar
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    Remove the network drive and reinstall again And thats all i can really think of at the top of my head sorry buddy

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    randle's Avatar
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    DHCP only shows and deals with leased addresses, not static addresses so won't be a factor here. Thanks anyway.

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    Admiral208's Avatar
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    anything in the event viewer that might shed any light??

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    but it should say what address it should have..

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    randle's Avatar
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    Nothing that seems relevant.

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    randle's Avatar
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    Quote Originally Posted by lewisbulley View Post
    but it should say what address it should have..
    I have an exclusion range set up and this static IP address falls in this range so it won't show up in the address leases window like DHCP enabled clients would.

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    SW-ICT's Avatar
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    with us it was something really silly. (not saying your silly) i think the DNS settings was wrong.. try checking them and so a cmd > "dns /flush" or its flush /dns

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    randle's Avatar
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    If DNS settings for this server were wrong I'd be seeing other more important problems appearing like users not being able to access shared areas on this server etc. As mentioned this isn't just happening from the one computer so isn't a problem with the local DNS cache either.

    Regardless of that DNS records for this server are present as expected.

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    maniac's Avatar
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    What happens if you log onto the actual server while this is happening? I used to get issues like this ocassionally, and when I then logged onto the actual server it used to generate me errors saying the system was out of resources and was un-able to log me on or, or was logging me on with a local profile - all sorts of weird and wonderful messages like this. We also got issues with users accessing their home areas etc. at the same time. Used to happen ever 2 weeks or so to our storage server.

    I did find a fix for it, but unfortunitely I can't actually remember what it was now. I know it entailed changing some registry values however.

    Mike.

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    Nothing untoward or helpful appears unfortunately. I am getting paged pool errors in the event log but don't know how relevant that is at the moment without further investigation.

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    Quote Originally Posted by randle View Post
    Nothing untoward or helpful appears unfortunately. I am getting paged pool errors in the event log but don't know how relevant that is at the moment without further investigation.
    Ah yes that sounds familiar, I'd have a guess that the two are linked.



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