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Windows Thread, Help desk software in Technical; Hi all I would like to know if there is any help desk addons for the Joomla package. I am ...
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    Admiral208's Avatar
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    Help desk software

    Hi all

    I would like to know if there is any help desk addons for the Joomla package. I am thinking of using Joomla for our intranet and would like to incorporate a help desk?

    has anyone else implemented this or something similar.

    I would like to use Joomla or similar because as usual, there is no money to spend!!

    thanks for any help

    James

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    Never used Joomla but I can tell you Spiceworks has a fantastic Helpdesk feature.
    It has the ability to link up calls to devices/computer and rooms aswell as adding time details to create reports so you get an idea how well technicians are performing.

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    Admiral208's Avatar
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    Thanks smitho, I have looked at Spiceworks previously and didn't really get on with it. I thought there was a lot of things that I didn't really want.

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    Huru Helpdesk for joomla is good.

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    Admiral208 (22nd June 2010)

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    Hello! Try this Help Desk Software HESK - a free PHP help desk it's free and will run alongside Joomla if you're running apache.

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    Sysaid do a free version of their helpdesk software.. you won't get ldap / email integration or any of the other bells and whistles but it is very good and worth looking at.

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    Admiral208's Avatar
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    Thanks Clarky, I like the look of Huru. Its exactly what im after. Ill need to play around with it first. Any other suggestions anyone??

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    zag
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    I've got a simple helpdesk in my sig, runs on asp though but can be embedded into a sharepoint or joomla page.

    You would have to run IIS though.
    Last edited by zag; 22nd June 2010 at 02:55 PM.

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    ron
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    Spiceworks

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