Windows Thread, Help desk software in Technical; Hi all
I would like to know if there is any help desk addons for the Joomla package. I am ...
22nd June 2010, 02:47 PM #1
Help desk software
I would like to know if there is any help desk addons for the Joomla package. I am thinking of using Joomla for our intranet and would like to incorporate a help desk?
has anyone else implemented this or something similar.
I would like to use Joomla or similar because as usual, there is no money to spend!!
thanks for any help
22nd June 2010, 02:56 PM #2
Never used Joomla but I can tell you Spiceworks has a fantastic Helpdesk feature.
It has the ability to link up calls to devices/computer and rooms aswell as adding time details to create reports so you get an idea how well technicians are performing.
22nd June 2010, 03:19 PM #3
Thanks smitho, I have looked at Spiceworks previously and didn't really get on with it. I thought there was a lot of things that I didn't really want.
22nd June 2010, 03:24 PM #4
Huru Helpdesk for joomla is good.
Thanks to clarky2k3 from:
Admiral208 (22nd June 2010)
22nd June 2010, 03:28 PM #5
Hello! Try this Help Desk Software HESK - a free PHP help desk it's free and will run alongside Joomla if you're running apache.
22nd June 2010, 03:29 PM #6
Sysaid do a free version of their helpdesk software.. you won't get ldap / email integration or any of the other bells and whistles but it is very good and worth looking at.
22nd June 2010, 03:39 PM #7
Thanks Clarky, I like the look of Huru. Its exactly what im after. Ill need to play around with it first. Any other suggestions anyone??
22nd June 2010, 03:46 PM #8
I've got a simple helpdesk in my sig, runs on asp though but can be embedded into a sharepoint or joomla page.
You would have to run IIS though.
Last edited by zag; 22nd June 2010 at 03:55 PM.
23rd June 2010, 01:04 PM #9
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