+ Post New Thread
Results 1 to 8 of 8
MIS Systems Thread, SIMS Support costs in Technical; Can anybody who has support direct with Capita for SIMS tell me roughly how much they pay. Just want to ...
  1. #1
    Quackers's Avatar
    Join Date
    Jan 2006
    Posts
    1,310
    Thank Post
    40
    Thanked 141 Times in 116 Posts
    Rep Power
    53

    SIMS Support costs

    Can anybody who has support direct with Capita for SIMS tell me roughly how much they pay. Just want to compare a rough price against LEA cost, other threads never seem to give any

  2. #2
    Sivadam's Avatar
    Join Date
    Feb 2009
    Location
    Dronfield - Derbyshire
    Posts
    1,449
    Thank Post
    136
    Thanked 208 Times in 175 Posts
    Rep Power
    54
    I never publish the figures on here as it is easy to get a quote from Capita.
    All I will say is that for the past two years we have been paying Capita less than what we would have been charged by the LA.
    Next year we will be paying slightly more.
    The reason for this is that we were below 1,000 NOR for the past two years but we have now moved back to just over 1,000 NOR and so have moved into the higher bracket from April 1st.

  3. #3

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,113
    Thank Post
    403
    Thanked 619 Times in 566 Posts
    Rep Power
    180
    What's the best way to get a quote?

  4. #4

    Join Date
    Apr 2010
    Posts
    2,032
    Thank Post
    82
    Thanked 187 Times in 154 Posts
    Rep Power
    83
    Well I found the Capita support costs cheaper but then LA said we would need to pay for Sims licences if we pulled out of LA support and they cost more then the support itself. Sounds a bit odd but I did phone Capita and was told the LA does purchase a licence on behalf of the schools. So we are stuck.

  5. #5

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    5,848
    Thank Post
    671
    Thanked 1,383 Times in 1,145 Posts
    Rep Power
    350
    It depends on school size, how you're licensed, and what modules you have.
    We are 1500+ students, independent international, with lesson monitor, NovaT, curriculum & lesson planner, FMS, and we're at over 10k p.a.

    @Edu-IT - contact Capita (in Bedford i guess) and ask.
    Last edited by vikpaw; 12th March 2011 at 08:11 AM. Reason: addition

  6. #6

    Join Date
    Sep 2006
    Location
    London
    Posts
    1,312
    Thank Post
    35
    Thanked 350 Times in 236 Posts
    Rep Power
    78
    Do be careful to compare like with like and check what's included.

  7. #7

    GrumbleDook's Avatar
    Join Date
    Jul 2005
    Location
    Gosport, Hampshire
    Posts
    9,930
    Thank Post
    1,337
    Thanked 1,780 Times in 1,105 Posts
    Blog Entries
    19
    Rep Power
    594
    Also look at the cost of training. Your LA team might be subsidising / discounting these cost as they deliver it rather than at a Capita base. Whilst you might save on the support when you add up the difference in the extra cost on training courses it could work out more.

    As Phil says ... like with like.

  8. #8

    vikpaw's Avatar
    Join Date
    Sep 2006
    Location
    Saudi Arabia
    Posts
    5,848
    Thank Post
    671
    Thanked 1,383 Times in 1,145 Posts
    Rep Power
    350
    Does shopping around for support fall under the whole VfM shebang...?

SHARE:
+ Post New Thread

Similar Threads

  1. Viglen Classlink support costs????
    By ba9ag in forum Network and Classroom Management
    Replies: 5
    Last Post: 8th December 2010, 09:22 PM
  2. SIMS Support
    By Soulfish in forum MIS Systems
    Replies: 28
    Last Post: 20th October 2010, 05:34 PM
  3. SIMS Costs
    By Diello in forum MIS Systems
    Replies: 2
    Last Post: 21st January 2009, 01:16 PM
  4. Sims Support
    By Simcfc73 in forum MIS Systems
    Replies: 6
    Last Post: 27th March 2008, 11:01 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •