Harlington_IT

Forgot to mention, they aren't listed in our portal, we only have the Toshiba's listed.

Has anyone received HP 255 G7 laptops for students during lockdown? I've received 2, but they just turned up one day, with no details of where they came from. One luckily had no bios password, but the other does. Can anyone shed some light on who provided these laptops so I can see about getting the bios password?

Thanks, according to the SMH admin teacher it happens in Chrome too.

Teachers are reporting that when they try to upload files from OneDrive they get the following: Has anyone come across this before?

That's what they're having to do currently, it's been asked if it can be done automatically (you know how some teachers are at forgetting things even if it's themselves staring themselves in the face)

So we've managed to stop students making video calls, but the school wants to block their ability to receive video from staff in meetings, while if possible, maintaining the ability of staff to hold video meetings between staff. Is this possible?

I don't know if disabling everything in calls did it, or it just took ages to apply the meeting policy, but now it seems to be disabled, they can start a call and it ends saying the person can't receive calls. Thanks for all the help!

I've disabled chat too. But when a teacher hovers their mouse over a student's icon they can video call them.

Thanks, nothing I can see in there relates to it though, it's all in meeting policies

I've gone into the Global meeting policy and disabled everything under General and Audio & Visual, but it won't disable video calling. What have I missed?

I've found they get a new name too if the policy is run. The rules for the dynamic group membership is that the OS starts with "And". However with this one device, if I tap the first screen enough times to bring up the QR scanner, then scan the token QR, it goes to the WiFi setup screen, with WiFi off as default. I turn it on, add the hidden network, tap next which takes me to the "Set up your device" screen which says "This device will be managed, monitored and kept secure by your organisation", which I tap on accept. It then says "Setting up work device" before dropping to the standard Android desktop. Opening the play store prompts for an email address, which I use the one registered in Android Enterprise, I can then find and open the already installed Android Device Policy app, which brings up an "Enrol this device" screen. That then takes me to the QR scanner again, and once scanned sets up a separate work profile which installs Microsoft Intune, then activates the intune app, then installs the software set to "required" and adds the tablet to the right group. I'm stumped as to why it doesn't run the Android Device Policy app automatically. If I use the sfw#setup method, I can't manually run the app as it's hidden.

We have ancient PCs, 8+ years old in some IT rooms, so not only does it take up to 5 minutes for OneDrive to set up, it also takes a little while for it to upload saved documents before the kids shut their computer down, so maybe once a month we'll get one saying that they've not got the latest version of their work. We can use Impero to work out which PC they were last on, and either tell them to use that if it's available, or copy the file over to their current PC. Teachers are told to advise students to try and use the same PC each lesson. As we (slowly) replace the PCs things should improve.

Trying out inTune, I was setting up a tablet (TECLAST P80X £64 from Amazon, it's pretty nippy for the price) in multi app kiosk mode, but unfortunately blocked off access to WiFi, and it wasn't recognising that a pin was set to exit kiosk mode. Managed to do a factory reset, but now when I run through the set up, either via the QR code token, or using sfw#setup, it starts going through the enrollment, then just shows the desktop. Via QR I can then log into the play store and run the device policy app which asks for the QR token again and runs through installing the required apps, but doesn't have the managed desktop app as a launcher, only as an overlay app which can just be closed by the user. Via sfw#setup, the play store is set up with the user "Android Enterprise" but it's logged out and needs to be logged back in, which it can't be. It's also come up saying that "device is already setup", so I removed it from intune, and until I discovered I could go into the play store and run the device policy, it wasn't showing up again as an enrolled device. I've got the kiosk setup working perfectly on another device, and I can factory reset and re-enroll it without any issues. I can delete it from intune and re-enroll without issues. Has anyone come across this? It's no real issue as the tablet is my own so I'll be setting it up eventually with my own gmail details, I'd just like to resolve this issue if possible in case it occurs with any other devices.

We've got about 60 ipad 2's, they used to be managed using Configurator via a Mac server, and all was good; we'd download any app updates, connect the ipads during the holidays, have them all revert back to a backup and deploy the app updates. Can we do something similar with inTune? Are the iPads now too old? If so, can anyone recommend a decent and not too expensive Android alternative?

It's Mocks time of the year again. For our SEN word processor using exam students we create accounts with home drives on our local file server, and assign them an O365 ProPlus licence. Internet access is provided via talkstraight and their transparent proxy. We've set up a deny all policy based on the ExamUsers group, problem is, this blocks O365's access to the activation website, even though we've allowed the usual Microsoft.com and live.com. Anyone else had this issue, or how do you get around the need to activate O365 for each user when access to the internet is blocked?