Arsenna

I just wanted to report back for anyone else in the same boat. After adding all modules that sounded relevant to Bitlocker, and their pre-requisite modules, and language packs (as found referenced on this pagehttps://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/winpe-add-packages--optional-components-reference) to a customized ISO of WinPE, I was able to run manage-bde with unlock pw, and then decrypt the drive with manage-bde off. Frankly I don't understand why the default Bitlocker recovery can't decrypt a drive from the password considering Microsoft themselves offer this public package capable of the procedure. It really offers no additional security. Thanks to everyone in this thread who offered their advice!

Thanks @Blue_Cookeh I can assure you all this is his PC, username contains his organization's name and he has the 10+ character complex bitlocker password. If he didn't lose his recovery key as I had warned against over a year ago we wouldn't have any issues today. I appreciate that someone looked at my question in full instead of thinking 'crack into encrypted device? Must be stolen.' Thanks for the software advice I'll give it a crack this afternoon!

Situation: A client has called me that they will bring in their desktop pc secured with bootlocker and a Windows 10 login (he says It's NOT a Microsoft account). He has his bootlocker password but not his recovery key. He somehow managed to mess up his Windows 10 login password. Question: Is there a way to run windows 10 password removal software such as hirens or offline NT after entering the bootlocker password but before booting windows? Thanks!