LGfLMarkB

We are happy to help any customer which is struggling - get in touch via [email protected] Might be best separately though because we'll need to look at your school's settings and configuration and how we can improve that and can't be screen sharing that if others are there, for example. Cheers. Mark

Hi Xicor, I know we have a meeting set up for tomorrow morning so hope we can help get to the bottom of this and make sure your site is set up in the best way, plus if any learning for us to take forward into changes or development plans our end we can look into it. Thanks. Speak tomorrow Mark

Hi Xicor, I'm sorry it isn't and we can't share it as it's Netsweeper IP (it stems from their categorisation engine and is a rather long list). Sorry about that but what are you trying to achieve? Maybe we can help you do so in another way? Maybe drop an email to [email protected] if it's specific to your setup though. TY Mark

Hi xicor Mark from LGfL here. The reason is quite simply that we try not to make sweeping changes that will affect everyone and Gen AI is *relatively* new and we've only had it for about a year. Key things to note: -It is a BUNDLE, not a category. Regularly updated -FYI school approaches differ massively regarding appetite for using AI, which takes me back to the first line above -Important - our recommendation is that schools block Gen AI and then allow the sites they choose to use and which have been risk assessed - again this will be very different per school -We have pointed this out in training and newsletters to schools etc and also in our templates for reviewing this in the regular checks and reviews you need to do to comply with the DfE standads -You really need to be cautious if using Gen AI sites, both in terms of age limit in the Ts and Cs - some are 13, some 16 and some even 18 so should not be used. Further, the output can be highly inapporpriate so think about mitigations.. -Filtering is always going to be limited when it comes to AI which is why *monitoring* is key here -Note also the DfE guidance on AI use in schools Hope that helps. Best, Mark

No probs. Happy New Year to you. In the meanwhile, whilst I appreciate you said your weren't interested in G Suite for now, please have a look at this new guidance we published on how you can access an incorrectly categorised video: https://youtube.lgfl.net Best Mark

Hi @xicor I didn't get an email btw. No probs if not, but just in case you think I'm not answering... Mark

Happy to give it a go: mark DOT bentley AT lgfl DOT net Best Mark

Hi. I'm Mark, the Online Safety and Safeguarding Manager at LGfL. I’m very sorry to hear about your frustrations. Unfortunately, YouTube does not allow us to customise beyond a few elements. There are certain protections in place via LGfL, but as YouTube is delivered as encrypted traffic, we cannot filter individual videos/links, but rely on their modes which are set by DNS and their categorisation. On mobile devices, there is YouTube Kids,but that is only available as an app on an Apple or Android mobile device – there is no web / browser version. For mobile devices it is a good alternative – however you may sometimes find videos blocked on it that you would want to show. At LGfL schools though, you have a few options: have YouTube turned off altogether (see last paragraph below-not a good plan), or have it turned on in one of three modes – open (no school would usethat as porn etc would be available), moderate restricted and severe restricted. Our schools default to the latter, so you will be on that unless you requested a change. This most restricted version will have the safest settings, but will not guarantee thatyou cannot come across inappropriate material…equally you may be subject to videos being restricted that you want to watch. We cannot change that due to the encryption mentioned above. You can therefore change this mode but we do not recommend moving to moderate restricted if you have YouTubeavailable to pupil users (do you??). If not, you might consider that, but you cannot have 2 modes in operation; also remember to turn off autoplay and cue videos to the start to avoid showing what may be inappropriate ads). It is unfortunate as we all know how much excellent educational material is uploaded to YouTube, but unfortunately we cannot are limited to what Google (which owns YouTube) allows usto change (such as the mode). I will however, raise your message with a contact I have at Google who works in the area of child safety there and with whom I've discussed this previously. **if you send me the links in question I'll send them to her and 9f they are clearly educational then we might be able to get them 're categorised...but not quickly, I fear. (Btw I'm on a train and in meetings for the rest of today so if you send me that, sorry I won't reply till tomorrow) If you do want to change mode, please open a support case to request this. Your Headteacher will be notified as it's a key safeguarding decision. Worth flagging but only relevant if you use chromebooks is that if you use chromebooks via a teacher console you can whitelist a video for the chrome domain when logged in, but thatonly works on chromebooks and has not been made more widely available by google. It is worth also mentioning that as part of ‘appropriate filtering’, schools are told not to ‘overblock’ in Keeping Children Safe in Education, but equally, to ensure they do block inappropriatethings. So it is a tricky tightrope I appreciate (you could well be criticised by Ofsted if you turned off YouTube altogether – although this is possible). It serves as a good reminder that you may want to talk to parents about YouTube and ensuring their homedevices are switched to restricted mode (only one version of restricted available on consumer networks). Thanks / sorry again. I hope this helps to explain, even if it doesn’t change the issue