Gkillie

Hi, Just wondering if anyone has had this issue. We have had new ActivPanels installed in quite a few of our primaries but I am getting issues with sound. When I go out to fix it there is no option for the panel in sound options. If I then change the HDMI port then I get the option for the panel, set it as default but then the next day same issue no sound no option for panel. Any advise would be appreciated. Thanks Gordon.

Cheers for the quick reply. I'll get onto Promethean. Cheers Gordon

Hi, I have been out to a school who have said that their Panel switches off after 10mins. I has a look and noticed a black shadow down the middle of the screen which stays there no matter what I do. It looks like a fault, Has anyone ever came across this. I think its a v5 panel. Thanks Gordon IT Tech

Cheers for the reply. Tried all that and nothing seems to work. Our education dept have just advised the teachers how to get it working and no complaints from them which is a bonus.

Hi folks, I have an issue in my schools just now with regards to ABV378PRO boards connected to HP 800 G3 desktops. The issue is that when the board is connected to the PC the PC will not startup but when you unplug the USB the pc will spring into life. This only happens with ABV378PRO boards all other boards and Panels work with no issues and only happens hen connected to HP 800 G3 desktops. I get the feeling its the PC's that are the issue and an easy fix. Has anyone came across this and found a fix? It's happening in all my schools. Cheers Gordon ICT Tech