Web Filter v3, which came out more than nine months ago, offers infinite scalability and redundancy that solve all the issues you’ve experienced. It also has innovative filtering features, a powerful reporting engine, and enhanced security. The rest of our customers around the world have upgraded successfully and are taking advantage of this platform and the many benefits it brings; we are eager to get all of you on v3 so you can enjoy these benefits, too. We’ve been communicating with Talk Straight and have our engineers ready to assist them with the migration as soon as they have their technicians available. We are confident that the upgrade to Web Filter v3 will resolve these issues you're having with outages and bottlenecks – and on top of that will give you the most powerful and reliable filtering available.