sk1d00

Hi, Cheers for the reply, we have Impero but not on the machines in question. I'm pretty sure we turned off fast start also, but I'll go check and come back to this post.

Hi, I have recently upgraded many of our 3 year old HP and Zoostorm PCs with 8GB RAM and an SSD drive, but am getting this annoying intermittent issue when staff logon they either have a very fast logon to desktop or the dreaded Black screen of death. The PCs all have fresh builds with nothing more than Windows 10 pro (anniversary edition), Office 2016, VLC, Adobe Reader and 7zip. SCCM pushes MS endpoint and we also push MalwareBytes. All drivers are up to date but still this happens about 5% of the time - enough to be a pain as staff either give up or turn the PC off and on which generally fixes it. Drive mappings seem okay and we don't use roaming profiles. Logon servers are Windows 2008r2. We have tried all both original and anniversary edition of Windows 10. Some brand new PCs with the same standard build are okay 99.9% of the time so I thought it might be graphics drivers on the older machines but it is so intermittent we don't know what it is. We have tried turning off SCCM connectivity with one or two of the machines but as the issue happens not all the time we finding it hard to diagnose. Nothing in the event logs. The one thing it seems to be is explorer.exe not starting as if we ctrl+shift+escape and manually start explorer.exe we generally get the desktop. I have googled this plenty of times and it is not the Windows+P fix so many mention, plus as this was an upgrade issue to Windows 10 a lot of the searches point to that and not my issue. Thank you in advance for any suggestions.