Paul_Don

The site has just come back up again!

I've had a school on this morning saying the sync between parentmail and SIMS hasn't worked, so when I've checked this morning parentmail.co.uk isn't working at all. I've checked on unfiltered devices and it appears to be them. Does anyone have any news?

It just shows Server=(local)\sims2012 database=fms So, does that mean that it's all currently installed on the local pc. It is just on this pc for training purposes, so no live data.

Hi, we have a test FMS setup for training and the team that delivers the training are getting new laptops and need fms installing. How do I tell where the current installation is looking for it's database info. Basically, I can install FMS okay, but I don't know where the database is held. I can see the connect.ini but I don't know any more than that. Thanks

It looks like it's back up again. I've checked a couple of servers and they are able to upload to ParentPay now. Schools have manually updated today so it won't properly test until tomorrow morning. Still nothing on their website though.

A school reported on Monday that the upload client wasn't working and after restarting the server on Monday evening it still wasn't working. Usually stopping and restarting the service fixes this. I phoned ParentPay and they said it is a problem at their end and it is being urgently looked into. I've checked with them again this morning but they said it is still down. Nothing on their website, nothing when you log into your school's profile. Twitter feed is a few months out of date.

We've started having this issue at a couple of schools now. Is there still no update from Sophos. We use Standard Mode. Turned off authentication for now, but need to know when it's back on so we can start authenticating again.