Hi There. Vittorio from PaperCut here. You can start by removing the queue and making sure you add the queue to the Mac Server using Socket / Jet Direct and double checking that the queue is actually shared. You may need to enable internet printing which has fixed some issues in the past.In any case, please reach out anytime to our support team (
[email protected]) for further assistance. We're a friendly bunch, we respond fairly quickly, and we always accept donuts as bribery.