waitoc

I suspect that this is more of an issue with iOS 8.1.2 and how it interacts with Apple Configurator's "Update iOS when available" option, regardless of the version or the MAC OS. I am running Apple Configurator 1.5 on Mavericks as it is the most stable for my environment Yosemite forces AC 1.7 to be used, which essentially renders our devices useless for my school boards needs as it removes all apps, then re-installs them again each time it is connected to a cart (40-60 minute process isn't acceptable in between classes), so I downgraded (thank goodness for a timemachine back-up) back to Mavericks so I could again run AC 1.5. All that said, I too am experiencing sporadic issues when attempting to install the newest iOS to a device. I have 3 different carts that I am working on today, and of those I have about a dozen per cart showing "Installing iOS 8.1.2" with "About 4 minutes" remaining, however this 4 minutes has been on the screen for hours without the blue status circle moving. I even have a new device fresh from the Prepare state that I am attempting to Supervise that is also stuck at the same spot, About 4 Minutes. I say sporadic as I have had many experiences with iOS 8.1.x hanging on something over the past month or so. In addition to the Installing iOS issue hang, I also have many cases of it hanging at "Waiting to authorize apps", with Less than a minute showing, that of course never completes until I do a force quit. I haven't found a reliable work-around for this as of yet. I have had the most luck with a force quit, then launching Configurator and clicking the "Stop" option the moment it opens. Then verify if the iOS has been updated by viewing Get Info. If it updated, I remove the Update when available for the problematic device and the problem sometimes goes away. But this doesn't always work and I'm getting frustrating to say the least as I am one of two people responsible for managing 80 carts with approximately 2000 devices in our school board. An MDM is in our near future however in the meantime any tips, past experiences or advise would be greatly appreciated. thanks, Chris