bonnett11

Hi all, We seem to be having an issue with google meets, whenever we record a meet, the recording is then owned by whoever is first into the meet, rather then the owner of the classroom. Even though that person hasn't select to record the meet. Hope this makes sense. Thanks, Ross

Thanks for you help with this. It's working now.

Thanks for the reply, i've cleared all the lists, but I've got 1 that won't remove from one of the allow lists. I clear it, go back in and it's still there. Any ideas?

Hi all, I'm hoping someone can help, I'm getting reports from multiple students/teachers to say that impero is blocking every website they go on to. They keep getting an error that says "The website you tried to access is not on the Allowed List", but without allowing every single website, how else can I fix this? Disclaimer, I'm no good when it comes to impero. Thanks, Ross

You'd think, but these are teachers. Plus we don't have a bell and now all the times have changed for the different year groups.

We don't have a school bell.

Hi All, A bit of a strange one, but i've been asked to look into scheduling a message to pop up on all teachers laptops to let them know when it's the end of a lesson. Can anyone help? Only way I can think of doing this is adding an event in everyone outlook, but then it requires them to have outlook open, which some of them don't. Thanks, Ross

Hi, It's been a long 5 months and I've can't for the life of me remember how to add a user group to enable them to log onto the computers? HELLLPPPPPPPP!!! Thanks, Ross

Hi, I'm getting staff come to me after the christmas break letting me know they can't connect to our BYOD-Staff WLAN, it appears they've all be requested to change their passwords on returning, shouldn't be an issue right! We are using a server with RADIUS on to authenticate the users. The main issue I'm having it that it only appears to be staff members, all the students appear to be working fine (even after a password change) and my account (domain admin/ICT) appears to be working fine even after a password change. Thanks in advanced!

thanks for the reply. I've checked the ruckus zonedirector and it appears no ca certificate is even installed. Where would I acquire one of these?

Hi, We have a BYOD set up for both staff and students. Recently all windows devices won't connect to the, but mobile and tablet devices work fine. BYOD-Staff - Doesn't work BYOD-Student - Doesn't work Student - Works Staff - Works the only difference I can find are the BYOD WLANs require a username and password from the students to work. Thanks in advanced.

Does anyone have any recommendations for a plasitc card printer? I think ours is on its away out, over an hour to print 50 cards.

Hi, We're getting reports from the Headteacher who recently just received a iphone on three. She wants to use Three Wifi Calling, but when it's enabled the phone call is very hit and miss and you can hear every other word for around 10 seconds until it completely cuts out. Has anyone else heard of this? We have ruckus wireless AP around the school but it only seems to happen around 1 area of the school, which happens to be the heads office. The AP is plugged into a netgear S3300 switch. Thanks in advanced.

Hi, I'm trying to connect to a server through virtual office on sonic wall, everytime i attempt to connect, i get this error message "SSL required by server". The SSL certificate is up to date on the sonicwall, does the server which i'm trying to use as a RDP require a ssl certificate as well? If so, where and how do I do this? Thanks in advanced.

We are using hosted SIMS and are not able to open on any Macs using Microsoft Remote Desktop. I've added it using remote resources. What happens is, you open the app, launch SIMS.net, it goes through the loading process, then before you get to the SIMS home page, it disappears. The only way I can get it to open is by closing Microsoft remote desktop, re-open and follow the process again. Once clicked on the app, go to WINDOWS along the top bar, and the SIMS home page is there. Sorry this is vague, but I only had around 20 minutes with the said Mac.

Hi All, We are currently in the process of migrating over to SIMS. The problem I currently have is that we need to move our doc storage from facility CMIS over to SIMS. I've been on the phone a number of times to advanced and they say our doc storage is encrypted, that's why they show up as files rather than .pdf's. Is there a way we can encrypted this, without having to open every file? Thanks,

Hi, Has any have to hand a phone number for the volume licensing service centre, to speak to someone from England. I used to have it, but i can't for the life of me find it anywhere. Thanks,

Has anyone got this up and running that they can demo to me, i'm interested to see how you use it.

Has anyone else looked into this? I was hoping to maybe use onedrive as a mapped drive for all students, but I only want to use it online and not download all the information each time. Is it even possible? Also does anyone else use office365, that is installed on the computers in their school? as everyone has access to it? surely is can be linked to each persons account if azure AD connect is working? something like a SSO? Then would it be possible to set up outlook to connect to the students email account? Just a few of the ideas that i'd like to try.

If it helps I've had the same problem. I removed all connections, starting again on Monday. It worked for about 2 months, then stopped. Can't see any reason why it would.

https://www.youtube.com/watch?v=3PPxoJMKvQA&feature=youtu.be

We are using lightspeed rocket, even if I add the ip address on the "test" machine i used, to the internal ignore, i still get the same problem. We are using active directory on server 2008. I had a company call iComm connect to us when we first found the issue, even they came back with no answer. The cancelled out the lightspeed rocket and sonic wall. He did install fiddler and you could see what was happening, but with chrome, sometime it would request a webpage and other times it wouldn't. When it wouldn't, chrome just stopped completely.

the dinosaur, can not connect. Just the normal con not connect page. I will take a screen shot when I'm on a computer that has this problem.

Thanks for the quick reply, I've tried turning that off and on, still no luck.

Hi, Since we came back in September, we've had nothing but problems with google chrome on staff and student computers (works fine on mine). The problem is when someone attempts to connect to a webpage, around 7 out of 10 tries don't work. It might work some times, but most of the times it doesn't. It also seems to be the same websites for everyone. The strange thing is, when it doesn't connect, you can get on any other site until you have closed chrome and reopened it, then it will work fine until you need to connect to that site again. When chrome is having this issue, if I open IE, that works fine and same with Firefox. It only seems to be affecting chrome. Anyone got an ideas? Thanks,