LisaLearnPad

Apologies, I was on annual leave when you posted this. I can confirm that the website was being updated around the time that you posted this. I hope you have got on with it okay since but please let me know if you've had any problems or have any questions.

The verification normally takes a couple of days, but can depend on the volume of new schools we have registering. If you PM me the name of your School as it appears in the LearnPad portal then I can make sure the verification happens today.

@abillybob Glad you managed to figure out why the icons were greyed out. As @pooley says we do take on board any app requests from customers and try to get them added to the Store. Please feel free to send me a list of apps you would like to see in the Store and I will get it organised. If for any reason the publisher chooses not to distribute their app through the LearnPad Store or if you are in a hurry to have a particular app added to your device then it's also possible to add it yourself via the Google Play Store following these instructions Linking to Apps from the Google Play Store - Support - LearnPad It might be worth knowing that there are also alternatives to using a Cloud Storage provider. Depending on how your network is configured, it is possible to access network shared folders. For teachers gaining access to student's completed work then this can be done using the Hand In feature whereby a student can use the Share button to send a piece of work to the LearnPad portal. Take a look at this guide Hand In, Hand Out and ClassCloud | AvantisAvantis In terms of the Apple apps, we have a product for the Apple platform now but I appreciate it could be a little confusing. I shall feed this back to see if we can make it clearer for anyone using the LearnPad portal.

Hi abillybob, Glad you're enjoying the LearnPad - aside from the issue you're having with the greyed out icons. Are they still greyed out? It usually means that the app hasn't finished downloading and installing. So depending on your internet connection and the size of the app it could take a bit of time. If the issue persists, I could schedule a member of the tech support team to call you - just DM me your details or email me at [email protected] How are you getting on with building Lessons? Were you aware that as well as adding apps from the Store, you can also easily add web links and your own files as well as changing the icons and wallpapers to help make them more engaging. If you'd like me to run through these features as well as some others over the phone with you then please let me know. Lisa Educational Consultant for LearnPad