Since half term I have tried previewing a whole tutor group, which I have never had a problem with previously. However, it previews the reports in a random order, eg the first six students appear, followed by the last six in the tutor group, then the middle six etc. This happens with both new templates and old templates which I had not had problems with previously and also prints the reports in the same random order. We have not had any SIMS upgrades over half term so I do not understand why it has just started happening.
Has anyone else had this problem and, if so, can you suggest how I can fix it? Capita said that we need to add the latest Window 7 pack to the server and that should solve the problem. However, our network manager said that we already have the latest version.
