Steff_

Not 100% certain as of yet as I need to test that later installer on a few more machines. Thank you for all your help though

I just had a word with my manager and she said that we installed the OldSIMSInst.exe for the balland infrastructure because the newer install wouldn't install it. But I just tested the newer install and it worked fine.

Oh we run the OldSIMSInst.exe first then the SIMSInst.exe. I am not entirely sure why though, I could ask my manager about it.

I'm not running 2 installers, I was just showing you one from a working PC in one of my posts. And I'll give that a go after my lunch break. Thank you.

Thought as much Yes mines the exact same version as yours, but for some reason it just displays different on that one machine, like the picture in my OP (Original Post).

Sorry, what do you mean by "file version"?

I just tested it on 4:3 resolution monitor and there's still nothing. This is what should come up;

It's just weird how it won't display correctly on that ONE machine that has the exact same resolution as the other laptops, but we'll give it a shot and post our result.

Why thank you Dave

I am installing SIMS on a client's laptop because it's a teacher's and they needed. We install OldSIMSInst.exe first then SIMSInst.exe. Not sure why, that's what my manager just told me. I also tried the screen resolution and that wasn't a success, though we did your "tab" suggestion and it worked perfectly, just a pain if you under/over hit it and have to start all over again. This is the first laptop we've had issues with this sort of thing, it's a 1366x768 15,6" resolution, like other laptops we have but they don't seem to have the issue.

Thank you Fiza!

Hi, I'm Steff and I'm an IT technician at a school in the radcliffe area, Nottingham.

Hello, I am quite new here so I'm not 100% if I'm posting in the correct section. If so, could a forum moderator move this to the correct place? I am currently experiencing an issue with the OldSIMSInst.exe I am unable to install SIMS because of this issue and I can't seem to find any solution to it. EDIT: I need to see/click on the Install button that clearly isn't present. Here's an image; http://i.imgur.com/1Qd1GlF.png Any help or clue to what I could do to remedy this would be gratefully appreciated and thank you in advance.