dalbuc01

It was by telephone - generally companies then generate a ticket if a telephone support query is not answered during the call - a ticket is then created as the issue needs to be followed up... Their support team informed me that since the product was 'so new' they hadn't received training on it. I am skeptical of this release date as it has already been pushed back on several occasions - they were allegedly 'beta testing' assessment data at BETT in Jan this year. I have asked for some info on how they are planning to configure the assessment side of the portal and as yet they are not able to provide any info or screen shots! Mind you nothing beats seeing a system working on 'live' data.

Insight from tascsoftware is excellent. It is extremely easy to configure, reliable and gives access to: attendence behaviour (+ _ reports cards, detentions etc) assessment data from sims assessment manager as well as exam entries, results and coursework sims linked documents And many other feature too numerous to mention. More importantly they are very responsive to suggestions / requests and have superb tech support. They have even supported us in making all this data availiable through out VLE! Definately recommended.

We have frog VLE and it's pretty average. We've had many problems with it (too numerous to mention here) and found their support to be unresponsive- they appear to have a very basic understanding of the system but as soon as you ask a non-standard question they are fairly clueless. I recently asked about the parent portal system which their support team had no idea about. I asked to be put through to someone who could answer some really basic questions (e.g. can it access data from sims assessment manager) only to be told that no-one was availiable. This is in spite of it being a 'released' version?! On the plus side, they seem to have realised there's a problem and now have someone who is 'monitoring' issues that schools have had with the system. She seems to be very good.

Hi, sorry about this - only just learning my way around novat. I don't really mean to hide the am session column but what I want is for staff to be using the am session column to take the lesson 1 register instead of having 2 separate columns and 'copying' the marks on save. Where abouts in novat are the configuration options for the am and pm sessions? Thanks for your help...

Hi just wondering how you change the time of sessions in nova t6? Really what I want is for the am session to be taken in period 1 (but not show up as a separate 'column' in lesson monitor) and to alter the current time of the pm session. No-one at our school seems to know how to do this. I've had a quick look in nova t6 manual but can't seem to find where it details this procedure. Thanks, Chris

how many pupils is that for?? Also, do you have any idea of an approx cost for lesson monitor?

yea, however, they want to sent someone out to demo before giving any pricing. Really I'm just trying to find out what kind of price we're talking about. e.g.1-3 thousand 3-5 thousand 5-10 thousand???

What do you mean??

Hi, we're currently looking into different ways to record behaviour at school and I'm currently researching PARS. Just interested if anyone could give me an idea of cost for a school with approx 1100 on roll? thanks...