Hi,
We use Smoothwall to filter multiple schools, we had been using the YouTube safety cookie to enable restricted YouTube and then whitelisting approved videos by using this method: https://kb.smoothwall.com/hc/en-us/articles/360002032750-Allowing-Access-to-Restricted-YouTube-With-a-Content-Modification-Policy
We have noticed this has stopped working, teachers and pupils now seem to be able to access youtube unrestricted.
If restricted mode is toggled on and off manually by the user then it seems to work, until browsing history is cleared, which is no real solution anyway. It seems that the restricted mode cookie is not being applied properly.
For now we have enabled the strict restricted mode modification so pupils are getting restricted YouTube, but we are unable to whitelist videos.
Is anyone else having similar issues? Speaking with Smoothwall support, they have said that the safety cookie and restricted mode are different things, with different levels of strictness. This used to work, why would it stop now?