Hi all. OK, I am not a geek (as it should say at the bottom) so bear with me.
I'm a parent governor in a small school with no geek. They are running Viglen Classlink. I have no clue what version, as yet. (I am currently scaring the pants off them by attempting a software audit) Viglen are about to rationalise/upgrade servers and upgrade Classlink so I assume that means they will go to version 11.
They are also converting to Academy status. That is going to mean various people coming in and working in the school - including myself. As far as I can see, they (we) just need to be able to get wifi access to the internet to get email &c. I suppose printer access would be nice, but if it means any faffing around whatsoever, they (we) can email it to admin staff to print out.
The Head seems to think it's just a matter of setting a user up on Classlink and then issuing a wireless key.
This is not working for me*, and tbh I'm not sure it should. Of course, there seems to be no Classlink documentation so I can't work out if this sort of external access is covered. I can see that internet control is an optional module, and the school don't seem to have bought that. I'd give up and tether the phone - except the architects in their wisdom seem to have constructed the new building as some sort of enormous Faraday cage, and there's no mobile signal.
Any views? Is this *supposed* to work on classlink? And, bearing in mind we have no geek and won't have one for at least a couple of years, if not, what is the simplest way of achieving this access?
* fwiw, I can see other stuff on the network, and ping servers outside of the building, but the network is showing as "no internet access".