If you reply to any of the received emails of last week and further in the past they bounce internally for us, but am not sure if customers are having same difficulty. Most people are just typing them in and then it switches to the persons name. I have been having every one use the global address list. I thought I had deleted every ones autocomplete when I made the new user accounts for people, because of the domain name change. I am hoping that if everyone uses the GAL for awhile it will correct itself, but not sure if it will work that way. Any suggestions?