churms

Hi there to you all. First time using a forum, so apologies if I appear too simple! Have had this Star Phone since June but have yet to hook up to 3G or GPS. Have been around the country, big cities/small towns, but nothing. Have sent it back to UK suppler, but without any better results. I guess it must be down to the ariel, but how do I improve the performance? In all other respects, I have been impressed, especially moving from an i-phone. For me, battery life is average, but easy to manage. Regards, Churms.