Bellydancer

Thanks for the replys, the error comes up as paper jam on the printer screen. the paper came out whole on all three printers, however i can only open the back panel, also no other parts come out other than the ink. where would the most likely place for the sensor to be?

Hi, I’ve got a Xerox phaser 6010 which has an error message saying it has a paper jam open rear panel. When looking, there is no paper in the printer anywhere. I’ve turned the printer off and on but it has no effect, I’ve also tried add paper to the print tray (this was some advice given) the display screen doesn’t acknowledge that the rear print door is open, although I’m not too sure if it’s meant to when there is a paper jam. There are no obvious problems in the printer and nothing seems to be stuck. Has anyone else had this problem or got any ideas on how to solve this? Thanks

Hi, thanks we can't calls with RM we have a seperate company. Just uninstalled RM tutor from all the computers again this time it seems to have worked installed, i've also installed a tech console instead of having 3 computers with it on, dont know if thats had an impact but has fixed one of the machines as yet. Thanks again for the messages very helpful.

Hi i only have the client on the student computers but we have 3 admin computers, one being the whiteboard. on the admin computers the RM Tutor 5 package is installed with nothing else. Thanks for the info

Hi Im having problems with RM tutor 5. I'm running it in one class room with all windows 7 machines all the machines can be connected apart from the whiteboard computer. when connecting from the whiteboard none of the other computers appear on the list, but when i go on the tech console they all appear and can be controlled. on other computers in the room they can all see the other machines apart from the whiteboard which has the icon appear but fails to connect. anyone got any ideas why it might be doing this? or got the same problem?