dankearn

Hi BKGarry, my company offer a flexible Managed Print Service, where everything from meter reads, faults, automatic ordering of tonner is done remotely. Thus taking the headaches away from you and your dept. We are Xerox premium partners and do not, unlike most if our competition tie you in to a volume of print. We would also complete a free audit for you to give you an indication of your new cost if you chose our solution and how much time and money you would save. PM me if you would like to find out more details.

Still having issues with your Danwood service?

Hi iom100, have you decided on your MPS offering as yet?

Hi Ecto, Didi you ever get this resolved? I used to work for the comany and may be able to help?

Hi there, It may be that you are on a volume plan, (designed for business with high volumes of print) Basically you pay the capital cost of the kit and the service cost as one quarterly payment, not designed for low volume environments.dankearn

Hi There, I am new to this thread, having a read through some of the issues people have been facing with DW. I used to work for them about 3 years ago, I would be happy to help where I can for things to look out for, Volume agreement, Lease and Service and MPS/Evergreen contracts.