Hello all -
After searching and not turning up anything relevant I decided to post a question on here. My situation is this: We are an AD shop. We have numerous Ricoh devices that I have never touched and, the way I understand it, users accounts are currently setup one-by-one in each device's local address book. Users can print and scan documents to their H: drives. Their ricoh mailbox account is setup with folder authentication with their AD username and password manually entered in the web console by a tech. The folder path is the UNC path to the person's H: drive. This works well, although cumbersome.
My problem is that we are going to be enforcing 90 day password changes starting next week and users will get failed authentications when trying to scan after their password changes. I understand that the Ricoh can work with AD and has LDAP authentication. My first question is, with Windows or LDAP authentication setup, how will the user be able to change their password in the address book? I'm assuming they do it right on the scanner?
Secondly, can LDAP or Windows Authentication pull the user's home directory attribute in their user account?
What I want is an easy way for the end users to be able to change their password on the ricoh, or even be prompted for their password when scanning a document to their h: drive. That said, do I even need to turn on LDAP authentication to get what I want? It would be great if new users could walk up, enter their ad username and password, and scan a doc right to their h: drive. Is this possible?
Thanks for your help in advance.
EDIT: I have also read that a way around the password change issue is to set the scanning up with a generic account who's password never changes and give it access to everyone's H: drive, thus eliminating the need for the each user to enter their username and pw. I don't prefer this method, but I was curious if anyone else has gone this route?
