the-umpt

Hey About to ditch our old Mitel... New to unifi, but looking at possible switching and wifi too as well unifi talk. Does unifi hosting allow call recording or do you still need an on site device. Also, say we have 100 handsets, but 10 direct dials purchased, if i ring in one of the numbers can that hit just 1 phone even if others are in that group? I assume phones need to be linked to the DDI to allow external calling? And finally where do you get your kit from? if not it will probably be 3CX ... Cheers!

IT Apprentice - Southampton - £23-26k per annum plus attractive benefits IT Apprentice position at Bitterne Park School, where you will have the opportunity to gain hands-on experience in a dynamic educational environment. This role is perfect for individuals passionate about technology and eager to develop their skills in IT support and systems management.As an IT Apprentice, you will play a crucial role in maintaining and enhancing our school's IT infrastructure, supporting both staff and students in their technological needs. You will receive comprehensive training while working alongside experienced IT professionals who will guide your development. https://apply.workable.com/bitterne-park-school/j/DB8583766F Benefits:Healthcare Cash Plan options for you & your familyFree on-site gym & personal & group training sessionsElectric Car Scheme & onsite charging pointsChildcare and Nursery discount vouchersTech schemeCharity GivingFree remote & onsite yoga sessionsCycle to Work schemeFree ParkingGym & retailer discountsOnsite car valetingEnhanced Maternity, Shared Parental & Adoption Leave

We are recruiting for a Senior IT Technician to join us as soon as possible. https://tinyurl.com/itservicesbps Bitterne Park School is a large community school (NOR 2012) with a strong tradition of academic achievement. We provide an excellent education for 11-19 year olds set within the Bitterne Park Community. Our core values of Community; Achievement; Respect; Relationships and Enjoyment permeate all that we aspire to be. We are seeking an innovative and enthusiastic individual to contribute to the growth of our IT services team. We are a flourishing and over-subscribed school, with high expectations of all our students and a commitment to the personal and professional development of our staff. Any questions please let me know!

Hey all, strange one... Since updating firmware to SFOS 19.0.0 GA-Build317 every early morning at random times from 1am to about 5am both our firewalls will lose connection to sophos central. I will then get the alert email to tell me. They seem to then connect back ok without the need to do anything. Has anyone else had this since updating? I will raise a ticket with them but would be useful to know if anyone else has this issue. Before the update it was solid as a rock. Cheers

Hello there - did you have any joy with this? All my school teams will not activate! Ahh!

We are looking to appoint an enthusiastic, hardworking, flexible and conscientious person to join our IT Services team. This is a wide and varied role, supporting the IT Service Manager with the provision of IT systems to support learning across the school. More info > https://www.bitterneparkschool.org.uk/our-school/job-vacancies/senior-it-technician Contact ITSM directly > [email protected] As Senior IT Technician you will be the first point of contact for IT Support incident escalation and problem management within the school. You will have a good technical working knowledge of network and IT systems. Purpose of the job · To assist the IT Services Manager (ITSM) with the provision of IT systems to support learning across the school · To be the first point of contact for IT Support incident escalation and problem management within the school · Work with and support staff and students with IT across the school [h=2]Key Accountabilities[/h] To ensure that all hardware and software is properly maintained and fit for purpose, including servers, networks and all peripheral equipment; To carry out regular monitoring and auditing of IT equipment, ensuring that all software is up to date and advising senior management of any breaches of security or other issues; To provide front-line technical support to all staff and pupils as required, including assistance with passwords, network and internet access, email accounts etc; To ensure incident workload is monitored and delegated appropriately; To maintain a log of hardware and software problems detected, to resolve problems within the competence/ability level of the post holder, and to arrange for technical support through the appropriate ‘Helpdesk’ where problems cannot be resolved on site; To acquire a working knowledge of the programs used across all year groups in order to provide assistance, training, set up systems and assist the teaching staff with demonstrating applications/packages as required. This may involve working with groups of students on specific IT tasks; To maintain an up to date inventory of IT hardware, software and licences and warranties, and to ensure that all software used is in line with licence agreements and that contracts and agreements are updated as necessary; To develop the knowledge of the IT Technician; To regularly document common tasks and processes and assist in the production of ‘how to guides’; To ensure that resources and equipment are in good repair and maintained to current Health & Safety standards and to liaise with external suppliers and maintenance providers as necessary; To track and respond appropriately to alerts generated by the systems within the school; To undertake other duties to support the range of work undertaken within the department and to support IT across the curriculum. Any questions give me a shout!