Hello all
My name is Logan, from Lawrence, MA
I help manage 19 schools and a main office
Dos_Box, our department has
1 Director of Information Systems & Technology
1 IS&T Manager (aka PowerSchool SIMS support person 1st / AS/400 support person 2nd / Help Desk 3rd)
1 Help Desk Manager
1 AS/400 Programmer (aka AS/400 support 1st / PowerSchool SIMS support person 2nd / Help Desk 3rd)
1 Senior Technician (Help Desk ditto)
2 Senior Network Analyst (one of them is me, we also do Technician and Help Desk roles)
2 Technician (for onsite support at our High School campus, they have their own help desk voice mail box/email box)
Technology Breakdown:
4608 desktops, 31 Different models, mostly XP, moving to Windows 7 for computer labs first,
71 Servers, 9 Different models
Network Switches: Cisco and some HP switches
Wifi gear: Cisco WiFi controller for the High School, WAP610N (1st wave of APs for the other schools), and WAP4410N-A (2nd wave of APs) all connect to a RADIUS server or two
Web filtering: Smoothwall Express, with my own customizations to pull custom whitelist and blacklist from one location
Spam filtering: Sophos Email Appliance
E-mail: Exchange 2010, was Lotus Notes 6.5 a month ago
Databases: Everything? MySql, Oracle, mix of MS SQL Server versions
Anti-Virus: Sophos, moving to Forefront Endpoint Protection 2010 (since a month ago, notice a pattern?)
Backup: Internet Vault Classic, for both on-site and off-site backups
Desktop Management: SCCM2012, Deep Freeze on Students XP computers, Ghost, and a hard drive duplication box.