dannyboy103

Due to continued expansion, we are looking for an enthusiastic individual to join our small vibrant Chelmsford based IT company supporting Primary schools in the Essex area, with a particular focus on Chelmsford, Witham and Colchester. Work will mainly be on Site but with some remote support included. Candidate will need to be living in Essex to carry out this role. For further details of us, please have a look at https://dlsolutions.net The ideal candidate will have a proven understanding of Windows 10\11 desktop and some server and group policy knowledge, with at least two years previous experience, willingness to learn new skills and work independently. Excellent communication skills are essential. Previous knowledge of schools ICT would be an advantage. Knowledge of MDMs, Google, Azure, Microsoft 365 would also be advantageous, as would having worked in Schools. Full UK Driving Licence is essential. The role involves a scheduled visit to our customers, whether this be weekly, fortnightly, monthly or Ad-Hoc. The ideal candidate will have: • Excellent people skills. • Excellent time management. • Happy to work individually as well as part of a team. • Full / clean driving licence. • Good Windows 10\11 desktop support & deployment skills • Network troubleshooting skills • Group Policy knowledge • Apple\Google deployment knowledge would be an advantage • Full DBS Check required. Salary negotiable, depending on experience but in the range of £28,000 - £32,000 Pro Rata. This will start with three days a week, working up to full time but a full time position could be offered to an ideal candidate. Although this is advertised as PAYE, this may also suit a self employed individual but the company work would have to take priority, this can be discussed at interview. We take safeguarding very seriously, as a result a full DBS check would be undertaken. Please submit a CV and cover email to [email protected] by Monday 31st July 2023. **APPROVED**

I am unable to see either the "New Folder" or "Upload" buttons. I have done the same install at 3 schools, 2 working fine, this one not. They can see and download fine from all of the Network drives but do not get the option to Upload back again. Running on a Windows Server 2012 R2 with HAP Version 10.5. Any ideas would be greatly appreciated. Thanks

I am also unable to see either the "New Folder" or "Upload" buttons. I have done the same install at 3 schools, 2 working fine, this one not. Typically, this is the School that REALLY wanted HAP the other 2 were testers. Running on a Windows Server 2012 R2 with HAP Version 10.5. Any ideas would be greatly appreciated.

Just to let you know Windows 8.1 (and probably 8) does not work without some tweaking on Free2Teach networks It is due to the Local NTFS Permissions GPO. This needs to be removed to any OU that will have Windows 8 or 8.1 machines in it. I would recommend they are put in their own Organisational Unit and the NTFS Permissions GPO removed from ALL Computers and added to individual OUs and not the Win 8 one. The Metro Tiles\Apps rely on specific permissions and the GPO replaces permission with "Everyone" having Full Control on root of C:\ Drive.

Or you can phone Paul Day on 0871 703 4178, he will sort out the warranty extension. Good luck!!!

I know!!! Somehow we got 4 Years warranty at the start too!!! That obviously now expired so only want mirror door problems now!!

I have just logged a call with Paul Day on 0871 703 4178 and they changed the warranty for this projector to 5 years. Logged a call with Equinox, they should be out on Monday.

I look after 20+ primary schools in Essex, ranging from 2 Servers (Admin & Curriculum) and 25 pcs\laptops up to over 200 laptops\pcs\netbooks etc. The MOST I do is 8 hours a week. Most of the Schools I go to is for 4 hours per FORTNIGHT. OK, Most of their networks are the same (Designed & built by me) so I know them inside out and I also have remote access to their servers. Therefore it can be done. However I do charge more than £10 p/h but the Schools do get my remote support generally for free for a quick fix.

I have been having this problem in Schools and after a LOT of hassling Supplier and Hitachi, they have agreed to cover this specific problem even if it is out of warranty. I have NBD warranty and they send out Equinox to replace the complete projector. Hope this helps! Just keep nagging and eventually you will get there! I did have to threaten them both with never using them again and that I would inform EVERY School in Essex of the problem with Hitachi projectors.

I don't suppose there is any update to this. I support about 20 Schools and a few of them are now getting this issue. Some are under warranty but not all. Surely it is a design fault and Hitachi should be fixing this problem even out of warranty. Why a cheap plastic cog??? Any ideas greatly appreciated!! Cheers