bond1973

Hey there...I actually received an email from them late yesterday as well...with a link to the same file. However, in the email they stated that the issue I'm having is still being worked on. I downloaded the 9.14 anyway, just to have it, but...at least they acknowledged my issue and appear to be working on it. Thanks for keeping me in mind. Good luck with your testing...let me know how it works out for you.

Just to share where I stand....I ended up writing a script to uninstall any version that MIGHT be installed on clients on our network (7.11, 8.0, 8.1, 9.0) and installs whichever version I tell it to.... here's the script... MsiExec.exe /X {F00A1236-196B-4763-8C49-6A772714180F} /q MsiExec.exe /X {40164132-D34C-4C0A-9ACD-09A9DEF5FB7B} /q MsiExec.exe /X {325A946E-AF95-42A2-ABD4-4F432E970736} /q MsiExec.exe /X {12C04D5C-0B99-4DEA-A834-1F9576B8AFF5} /q start msiexec /i \\PATH\mimiostudio-9.12-en.msi /quiet ALLUSERS="1" ...unfortunately...the issue with their "mimiosys" process running in the background is still preventing this from running properly. It "appears" as though the process stalls upon trying the installation portion, however it also appears as though after a reboot...the installation continues and finishes. I will have to test that to be sure. It isn't the cleanest method, but if it works...so be it.

Sorry I can't be of much help. I haven't had much luck with their support thus far either. Best of luck to you in getting it working.

Do you already have a version installed to the target computers that you're trying to upgrade? That's what happens with me is it's set for silent install, but because the .sys is always running, the new install just hangs. I then have to reboot, log in and kill the services manually through task manager and then push my job. How long is that list of cmd line switches? If at all possible I'd love to see them.

Problem I'm having is updating versions. We push the software out via Altiris, it's basically just a job that runs "\\DFS-SHARE\mimiostudio.msi /qn ALLUSERS=1" at cmd line. Works just fine. I would be interested in knowing what the /Lvuc is. That command installs Mimio and puts it in the Start/Startup folder, so Mimiosys runs everytime someone logs in. Unfortunately when a new version comes out and I edit the job for the new filename...it won't install because mimiosys is always running in the background and it doesn't seem to kill the process. I've tried a vbscript to kill the service, but it doesn't work. We also don't give our users any admin rights, so they can't run the install as themselves. We have a ticket in on this, though I haven't heard anything for weeks. I'm contemplating testing a msiexec /u mimiostudio to uninstall it and then, in the same script, run the install of the new version. Just haven't had time to try it yet.