Over the 18 months that I have been supporting the IWB systems in 30 or so Schools, I am seeing more issues with both PRM-30 and PRM-35 projectors.
The issue is always this: The projectors are using the original lamp and the lamp hours are anywhere from 500 to 1300 hours. The lamp is not always the issue.
Promethean replaced a PRM-30 when I successfully proved a dirty old prm-30 with around 1400 hours was showing a nice crisp image.
Now Promethean are refusing to do anything under warranty.
For a new projector and lamp to only last around 1000 hours with a good image is not acceptable and clearly not giving a good impression of their kit.
Is anyone else having issues like this - 1st lamp/projector goes dim too quick.
John Masterton
AV Tech