Kineas

Doing a constant ping to the SIMS server over about 10 minutes, I dropped about 2 packets in that whole time but I am currently connecting via wireless. When those packets dropped, the error in SIMS didn't appear. When the error did appear in SIMS, I was getting consistent successful pings.

I'm getting this error quite a lot on all computers on the network. Users can log into SIMS fine, but every now and again a message appears in the bottom left of the screen saying "Failing Network Request; retrying..." I've spoken to the SIMS team with the local authority who have remoted onto the server and said "everything looks fine, check your network switches". The switches look fine, no loops (which would have brought down the entire network). When this error occurs, I can still ping the SIMS server and browse it's shared folders and everything fine. The computers all seem to show this error at different times as well. I've tried re-installing and it still happens. I'm getting similar issues on FMS but no error messages on that, it seems to be a lot more sensitive to network outages (or whatever this is) and just crashes, whereas SIMS just keeps trying to reconnect until it can. The SIMS server firewall is off. I'm at a bit of a loss with this!

I'm currently trying to make a GUI for a program that has multiple interfaces i.e. One interface is open at any one time that contains buttons, depending on the button that's clicked, another interface opens. From what I can gather the easiest way to do this is to create all my separate interfaces, get them all to be setVisible(false) apart from the main one. When a button is clicked, the appropriate interface is setVisible(true). I tried doing this by creating a new instance of the interface every time the button is clicked, and setVisible(false) when I'm done with it. This doesn't seem to be very efficient as there could be 100's of the interface running in the background invisible. So I figured making one instance of the interface was better, and to hide and un-hide it. Anyway, I'm struggling to figure out how to make it so that when I click on a button on the main interface, that the interface in a separate class becomes visible. import java.awt.Container; import java.awt.GridLayout; import java.awt.event.ActionEvent; import java.awt.event.ActionListener; import javax.swing.JButton; import javax.swing.JFrame; public class guitest extends JFrame{ private static final int WIDTH=500; private static final int HEIGHT=500; private JButton signIn, signOut; private signinButtonHandler sibHandler; public guitest(){ signIn = new JButton("Sign In"); signOut = new JButton("Sign Out"); setTitle("GUI Test"); setSize(WIDTH,HEIGHT); setVisible(true); setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE); setLocationRelativeTo(null); Container pane = getContentPane(); pane.setLayout(new GridLayout(4, 2)); pane.add(signIn); sibHandler = new signinButtonHandler(); signIn.addActionListener(sibHandler); pane.add(signOut); } void signIn_method(){ visitor = new JButton("Visitor"); staff = new JButton("Staff"); setTitle("GUI Test"); setSize(WIDTH,HEIGHT); setVisible(false); setLocationRelativeTo(null); Container pane = getContentPane(); pane.setLayout(new GridLayout(4, 2)); pane.add(visitor); pane.add(staff); } public static void main(String[] args) { guitest obj = new guitest(); signIn gui1 = new signIn(); gui1.signIn_method(); } private class signinButtonHandler implements ActionListener{ public void actionPerformed(ActionEvent e){ } } } class signIn extends JFrame{ private static final int WIDTH=500; private static final int HEIGHT=500; private JButton visitor, staff; void signIn_method(){ visitor = new JButton("Visitor"); staff = new JButton("Staff"); setTitle("GUI Test"); setSize(WIDTH,HEIGHT); setVisible(false); setLocationRelativeTo(null); Container pane = getContentPane(); pane.setLayout(new GridLayout(4, 2)); pane.add(visitor); pane.add(staff); } }

Having a problem with the scheduled backup using the built in backup software on Server 2008. It's set to run at 9pm every weekday and saves onto a USB hard drive which has been working perfectly up until recently. All of a sudden, started getting it saying that it has failed. When looking at the error, it's saying that Access is Denied and says that the backup of the volume was stopped before the backup started running. In event viewer, it showing an error with ID 517. If I run the backup manually through Task Scheduler while logged on as the admin it works fine. It's set so that it uses the account "SYSTEM" when running on schedule, and I've tried changing that to the administrator account that works with no joy. Any help is greatly appreciated.

Yes I have. The user groups of Staff and Students on the Mac server are linked to the Staff and Students groups in AD. I created a new user and put it in the Staff group in AD and it didn't work, same when I put it in the Students group. I even added a new user to all the administrator groups and it didn't work. So it appears new users can't access it either.

No problem. As far as I can see, theres nothing in PM or WGM that's restricting the camera, but I can't find any option in either that would allow it anyway. Do the students need some sort of admin privilege to be able to access it?

@Brimstone Yes I have contacted them. Every time I contact them for tech support, the person on the phone never has a solution for me and always gets the employee who installed it for us to contact me in-between jobs. This time his response was "Make a test staff account, see if it works. If it does, move the account into the students group, see if it works. If it doesn't, then there's a setting somewhere". @tobiasclarity

We currently have a Mac and Windows network, with the AD server managing the accounts and user folders/files and the AD server managing the settings for the Macs. Came across a problem where student users don't seem to be able to use the built in iSight camera. When they use an application that requires it, such as Photo Booth, there's a constant swirling looking for a camera and under Camera on the toolbar, it stats no cameras available. When I'm logging into the Mac with either a local admin account or with a staff members network account, the camera works just fine. This is the first time the kids have been attempting to use the camera since we've had all of Macs installed 12 months ago to my knowledge so I was unsure whether it has ever worked for them, whether the company (KRCS) who installed them for us had set up a restriction on the student group to restrict use of it but I can't seem to find a setting for it in Parental Control both in Workgroup Manager and Profile Manager. Any help on this would be greatly appreciated!

Thanks for that! It's not that I don't want to do it. It's the fact that I'm at each school maybe 1 day a week, I'll go in with a list as long as my arm of things to do with limited time. It wouldn't be as bad if the kids did something productive under their own initiative i.e. homework, and I'd maybe teach the few who are interested. But to fully plan out "lessons" for the kids to produce a piece of work at the end of the term, I just don't have the time. And yes, they are forcing me to do it. I also have to write the letter to parents asking if their child would like to attend the club because the office staff can't be bothered to do it. But yeh, as long as the computers are working then it's not my problem. Maybe when the new curriculum kicks in they won't see the need for the club.

I've had a read through my job description, as I was worried that they may have put this in there and I overlooked it. No, it's not. Only thing similar is "Advise and train individual staff and pupils; produce detailed help sheets and other documentation". Nothing about teaching, delivering the curriculum etc. However much I don't want to do the after school club, I get on with it. It's nice to know I have a leg to stand on when they come to me asking me to do more.

I don't mind assisting in lessons, but planning and delivering them requires time I don't have. It was obviously cheaper for each school to pay 1/3 of my pay rather than training all of their staff in delivering ICT. They all used to get ICT support from a third party, and it's now clear why they chose to employ someone directly for them to walk all over. I even asked the schools for a teacher willing to assist just to deal with troublemakers in the club, and no one came forward.

Not sure where to put this but... I'm the ICT Network Manager for 3 primary schools all within close proximity to each other. They hired me collectively and my time is spent equally between the 3 schools. At the moment, there are no teachers who specialize in ICT in any of the schools. They're all aware of the new curriculum starting in September 2014 and that it involves a lot of computer science. They're preparing the kids for this by getting myself to run an after school club once a week, which isn't compulsory for the kids to attend, to teach Scratch. Not being a qualified teacher, I don't think I'm fit to be teaching the kids even on subjects I know, and it seems like they come, complete the worksheet, leave without taking any of it in - and that's the kids who attend every week seeing as you get some that turn up every now and again just because their parents are late. It took a lot of persuading senior members of staff that KS1 kids, who are just learning how to log in and type their name into MS Word, may not be ready for Scratch. It feels like they're burying their heads in the sand, and getting the only person on site who knows anything about ICT to teach them whether they're a teacher or not. I'm worried about what's going to happen in September when computing becomes compulsory and they still haven't hired a teacher to be able to deliver this. Some weeks I'm only at a school for 1 day, I have other things to do rather than teaching. And after September, it won't be a few kids in after school club, it'll be classes of 30. Anyone else in a similar sort of situation?

We've just had a new Utax 5505ci photocopier, which I've configured with job accounting to prompt for account ID when they are printing from a computer. 99% of computers are working fine with this. On one laptop, every time something is printed, the user enters their account ID fine, but the photocopier is saying the account ID is incorrect. The ID is correct because you can log onto the actual photocopier with it, and I've tried other working codes and it's the same outcome. What I've noticed though is that when printing from notepad or sending a test page, it works fine with the users account ID and comes straight out of the printer. When using the same code with other software, such as Office applications, Google Chrome, it's saying the code is incorrect. Also, if I change the job accounting setting from Prompt for account ID, to Use a specific account ID and put the users ID directly into the settings, it works fine. I've tried reinstalling Office which hasn't helped.

I haven't been able to determine whether this is a software or hardware issue so I've posted in this section. We're using HP Pro 3515 desktops in our school, all are fine except for one. The desktop in question is in the main office and isn't linked to the domain so is running standalone and the office staff tend to leave it on over night on the login screen. When the staff come in on a morning, the desktop is frozen on the login screen, the mouse won't move and it's unresponsive. Holding the power button down turns it off, but when it's turned back on,the screen stays blank. The only way to get it back on is to pull the power lead out of the PSU, wait around 10 seconds and plug it back in. It'll then come on. I checked event viewer which shows no errors, just shows a log of events up until say around 1am when it obviously froze. I asked the staff to turn it off before they left for the day and turn it on when they get in. When they have attempted this today, it's just showing a blank screen until I remove the power lead and reattach it. I want to try and determine what the issue is before ringing HP, I'd rather be on the phone with them for as short amount of time as possible. When we first purchased these a few months ago, within a week one of the hard drives failed and HP had to send us a replacement.

I am currently in the process of moving the SIMS server at 2 of my schools from a physical to a virtual server. However, they both have different scenarios. At my one school, the domain controller itself is a Server 2008 R2 virtual server running on Windows Server 2012 Hyper-V, so I've made a Server 2012 virtual machine to run SIMS on, so that's fine. In my other school, the domain controller isn't a virtual machine. I intend on creating a virtual machine using Hyper-V on the DC to make the SIMS server. Does anyone foresee any problems with this being a virtual server on a DC?

The bulb has been replaced on our Epson EB-X9 projector 4 months ago when the previous one blew, and it was worked fine up until now. Whenever it is turned on, the projector shows the computer screen fine for around 30 seconds. After this time has elapsed, the screen goes blank, the fan kicks in, and the lamp light starts flashing red. I've checked the bulb, which doesn't show any signs of damage, re-seated it, and the filter is clean. I would have thought if the problem was with the lamp, it wouldn't come on at all. I have contacted Epson who say despite the lamp actually working for a short amount of time, the fact that the lamp light is flashing indicates the lamp needs replacing. The lamp was purchased 4 months ago, which is outside of the 3 month consumables warranty. They then asked if I'd like to order a replacement with them for £140. I asked them would the replacement lamp fix it, and they replied with "Not necessarily". Lamps should last longer than 4 months. They want me to spend £140 on a lamp that may not fix the problem, as the problem, as far as I'm aware, may be with the projector.

So I've created an alias in DNS under domain.local, and I've set it to domain.internal but what do I put as the host? domain.local? the server name? Or do I need to create a new zone of domain.internal?

Having a problem with a few of the Mac's in our computer room where they'll show a red dot in the username field and say that network accounts are unavailable. It only happens with maybe 2 or 3 out of 30 and seems to fix itself with a restart so I didn't think anything more of it. Started looking into the issue as some teachers see it and panic. I contacted KRCS who installed our Mac server and set all of the Macs up on the network. They've explained to me that this is a known problem that occurs when the domain has been set up with a .local name instead of using the proper name for it and the Mac's think they're trying to connect to a computer instead of a domain and they time out. The only fix being to create a new domain with the correct format name and copy everything over. Why they never told me about this problem when they were installing all of it, I don't know, but that's KRCS for you. They also told me there is some documentation about the problem on Apple's website which I can't seem to find. I Google'd about changing the domain name and found some people talking about using rendom.exe to rename the domain instead of having to recreate it. Just wondering whether anyone else has had this problem and how they went around fixing it.

Recently purchased a load of HP machines running Win 7 Pro x64, and I'm having problems getting some memory sticks working on them. A batch of Integral 16GB memory sticks were ordered for staff members to have one each, and these are the memory sticks that are having problems. Any other memory stick I've tried comes up straight away in My Computer, even older Integral sticks! So I go to a computer, log in as any user (even administrator) plug the memory stick in and nothing comes up. The light on the memory stick flashes constantly. If I check Disk Management, the usb is showing on there, but the partition section for it is blank. After a short period, the memory sick shows up in My Computer as "Removable Disk" but when I click on it, if there's files on the memory stick, it doesn't open. If the memory stick is empty, it opens when you click on it in My Computer, but when you try and create a new folder or anything on it, it comes up with an error saying "Could not find this item. This is no longer located in Computer. Verify this item's location and try again". I have tried formatting the memory stick using both FAT32 and NTFS which makes no difference. Any help would be great!

I'm currently running Windows Server 2008 R2 for the domain controller, which worked great for XP workstations, everything in group policy just works. Starting swapping classroom workstations out for new Windows 7 64-bit machines and I'm running into loads of problems with users. The first problem I ran into was that 2 out of the 50+ staff users weren't having some group policies applied onto their accounts, so no proxy settings, wallpaper. The users are all exactly the same, in the same OU, all running a bat file set in AD to apply printers. All of the users, including those 2, aren't having their desktops redirected, which is set in group policy to have them all redirected to the same folder on the server. Everyone is managing getting to programs via the start menu, but they're not consistent, whereas the redirected desktop is. There is one user however, set up for Reception which is in it's own OU, that has a separate desktop that is successfully redirecting. Although the Reception user is having the desktop and wallpaper policies working, the proxy settings aren't being applied so they can't access the internet. Neither is any new user that I create. If I log into an XP machine, it works fine. I expect there to be some bugs switching to 7 when everything is set up for XP, but it seems like some things are working for some users and not for others, and there's no instances where everything is working for any user. Any help with this transition would be greatly appreciated.

I had already tried the hotfix and it didn't work as I already had it downloaded for some boot camped iMacs that were having the black background problem, which it did fix. With these PC's, the wallpaper is one of a few group policy settings that aren't being applied, so even if the hotfix did fix the wallpaper, there is obviously some underlying issue that needs resolving.

I forgot to mention that was one of the things I had already tried, but that didn't work. I ruled that out before I tried it seeing as it's working for everyone else and they're using IE10 too. Another thing to add though, if I log in as either of these users, I am able to manually set the proxy settings but they are cleared after logging out and back in. I've made a script for their desktops to set the proxy settings in the registry as a short term fix but like I said, the wallpaper isn't applying either and I presume there's some other settings not applying that I haven't discovered yet.

Having a problem at the moment where some users, around 2 out of 50, aren't having group policy settings applied. I have recently installed new PC's in each classroom running Win 7 Pro, compared to using Win XP on the old machines. There were no problems with this on XP. One of the settings that arn't applying is the proxy settings, so these users can't access the internet so it's of high importance I get this fixed. The wallpaper that's set in GP doesn't seem to be applying either, but when the policy is set to that machine, the wallpaper turns black instead of the default one so it must be receiving something. The proxy settings are set in the default domain policy, and when I run gpresult /r on the PC logged in as the affected user, I can see that the policy has been applied. I then tried creating a new policy just for the proxy settings which still didn't work but gpresult again shows the policy has been applied.

With ARD, the method you have described is to allow local users access to the computer. In this scenario, the teachers are logging in with a network account that has been created in AD. I have set it up so that only one iMac (designated as the teacher iMac) has ARD installed and only a teacher or admin can't view it in the dock. So I want anyone able to use ARD to be able to use it to view/observe any other iMac. With Office, I am using workgroup manager. Where can I set the options for it?

Having a problem with ARD for teachers. If I log into a Mac with the administrator account, I can open ARD, view all computers, and observe/control them no problem. If a teacher logs in (with a non-admin account), every time they try to observe or connect to a machine, they are asked to enter the username and password of an account to connect with, with the administrator account being the only account that will allow them access. Is there anyway to give them privileges to allow them to connect to students machines without having to enter the admin username and password and without changing their account to an administrator one? Also, when observing a large amount of machines at once, if there are several pages of machines because they don't all fit on one screen, it keeps auto scrolling through the pages. Is there anyway to stop this? So many times I've gone to click on a machine and it switches to the next page of machines by itself. I know I can zoom out to show all screens on one page, but if you zoom to far out it doesn't show information about each machine i.e. the current logged on user. And finally, I have installed Office 2011 for Mac on all of our machines. However, the first time a specific user goes onto a machine and they open Word/Powerpoint/Excel etc, they are prompted with a window where they have to enter a name, organisation etc, and then select whether they want automatic upgrades and to opt in for the user experience survey. That's fine, but if the user uses a different machine next time, they have to go through all of that again. Is there anyway to prevent this as the first 10 minutes of every ICT lesson is lost because of this. Thanks.