Hi guys - I am not stuck in a DTS or LTM lease - or indeed any of the "Phoenix from the Ashes" companies that have or will no doubt rise from these organisaions (as they always do) - but I'd be happy to share my knowledge with you.
Nik your comment of the "high service/toner charges or ropes you in for several years" is somewhat vague - price is relative - what is a high service charge - I'd say (depending upon machine type, age, volumes used and probably more important(?) quality of service and level of SLA, whether dealer or direct manufacturer support) that education establishments would typically pay circa 4p for colour and .4p for mono - I guess with a 10% variation on that - I do hear of things much higher and sometimes much lower! In terms of being "roped in" I guess a finance agreement is typically between three and five years in length. There have of course been stories of Evergreen contracts (here on edugeek) from Danwood where the rental period doesn't start until you serve notice - so stories of leases that have people committed for much longer terms! I believe this agreement is a Managed Print Service - which is interesting as it is interchangeable with the terminology for the technology - these companies provide "Managed Print Services" so maybe a little sneaky in naming it as such.
I have always told people that they are buying an agreement first and foremost (BUYER BEWARE: check and know what you are signing), secondly a service and finally a piece of kit! It shouldn't be about price - it is about value. There is an argument that says if someone will pay £50m for Torres then he's worth £50m - I guess it's all relative - or in other words maybe he is if someone will pay £35m for Andy Carroll - as that is what the Liverpool Chairman based his spending on - he said "I will sell Torres for £15m more than I have to pay for Andy Carroll - so the winner - Newcastle and Demba Ba!!!
Sorry I digress to another love - footie. The love I refer to previously is trying to highlight "crooks" or unscrupulous individuals - it's a bit of a crusade of mine - I did set up a consultancy around it (here) but sadly it was not successful - it seemed people were happy to keep paying over the odds, or opting for things that were too good to be true, which Nik is what the chap was talking about here BBC News - Schools kit scam 'could cost schools millions'- see link to BBC 5 live investigation
Happy to share my knowledge / opinions if required.
All the best
David Tulip