Paulo123

I agree entirely with not condemning anyone and hope that this thread doesn't come across that way. I am only trying to gauge opinion from other users before making a decision as I highlighted in the original post! In our case the LDAP data and SIMS is irrelavant as that data is already in our Moodle meaning that if we switch to Webanywheres solution we loose all our passwords that have been distribute causing significant administrative overhead, cost and negative PR. I have first hand experience of this from when Webanywhere switched us over without informing us on our Moodle 2.0 upgrade. If you are happy with their product and can confirm it is stable than that is all the information I was after. The fact that you haven't had a migration from Overnets solution to Webanywhere's still leaves part of my question open however. I will say Mike Bennett is engaging with us and is following this post (HI MIKE) and we have also had discussions with Simon Smith so the door is far from closed. The reason for my frustration this time is due to the fact I have two days before end of term and this has been dropped on us. We have been told to continue with our Webanywhere support we have to switch to their SIMS portal and if we stick to our current Overnet data solution which they happily sold us 1 year ago they can no longer supoprt us. Now that in itself is not the end of the world. 3rd party support is 3rd party support however I flagged this to them months ago after receiving an email that was sent our publically from Overnet and they assured me all was well and nothing more needed to be done. It feels a little convenient that this happens when we no longer have the time to make a properly informed decision...hence the post! My analagy is this: You buy a porsche with a porsche engine and a year down the line you are informed that actually the porsche engine that you are completely happy with was actually supplied by a third party and due to corporate politics it now has to be replaced by a VW Beetle engine (a much inferior product that has been proved to cause huge problems). I can either take the crappy engine and keep my Porshe warranty of look after myself with my lovely porshe engine that was working perfectly well! I can't imagine anywhere else, in any other industry, anyone standing for this. I hope that we get a resolution quickly too! My SLT are not at all happy and don't deserver the stress that this has caused. I will also add that Anthony from Overnet data has been spectacularly helpful throughout and one of his employees (Guy Thomas) actually spoke to me yesterday from his personal holiday about the situation! Now that is customer service!

Haha! The plot thickens, a very similar size to our site. Looks like we dipped out with our sales rep!

@glennda Was your install for a primary or a secondary? HOw big was the site. £10k is a fraction of what we were charged for three years! All interesting stuff...

Our MIS integration runs on the same physical box as our Moodle platform. I believe the solution is Overnet Data's resold by Webanywhere and they use some sort of virtualisation platform to host the Moodle platform but not a solution like VMWare or Citrix. @bossman Did you originally have the Overnet data solution and migrate to Webanywhere's or were you with Webanywheres solution from the outset? I have to say you are the first person I have heard of with real positive feedback regarding webanywhere. I also think our AD and SIMS database are irrlevant and the data is alreay in Moodle. The last time we switched to Webanywheres solution (without being told) all the passwords for our parental access were reset with no way of recovering them apart from returning to Overnet datas solution! Thank goodness they stepped in when they did! It was a complete disaster. Webanywheres solution also did not deliver some key functionality reported by my users such as conditional formatting of registers and the like. It also sucked lots of irrelavant images and unwanted data from the students Gmail for some reason. Not a good experience. I would be very interested to know if you had the original solution prior to Webanywheres?

We are currently having our hands forced into Webanywhere's SIMS integration solution (which I am extrememly unhappy about). We had a forced trial a few weeks ago and it appeared unstable and sub standard. Before this inevitably goes ahead can anyone who has been through a similar process highlight any of the potentail pitfalls or maybe advantages of moving away from Overnet datas solution. A very dissatisfied customer!