I agree with you. Sometimes it is very annoying. Have you approached ENGAGE MIS system. The system has a wonderful reporting tool which is very easy to use by a non IT person. Modules like profile, exam, attendance parents portal, auto emailing/alert has rich features. I don't say the product is cheap ! but definetly not expensive compared to SIMS, Chancery and Rediker software. They are very expensive!!! I don't know why?
But the issue with ENGAGE was the support timing. The main office is located in UK. The time zone difference!. Even though remote support from them is good. But we are 8 hours ahead of UK timing. Initial we struggled a lot. Recently they started an office in Asia ...solved the problem.
