nzwasp

What computers are you using? anything new?

It is client based software. The components are: SMART Response SMART Sync SMART Notebook Student edition.

I think einstruction uses launch.exe

Hello, what other Smart software is installed on the machine?

Use a non alcohol based cleaner - theres a KB article on the smarttech.com website - it refers to using dry erase markers and cleaner on the smartboards but should have what you are looking for. Keeping the Writing Surface Clean on Your Front Projection SMART Board Interactive Whiteboard - SMART Technologies

Hello, have you tried the new 10.7 release product drivers yet? They are avaliable for download on the smarttech website but are hidden under the notebook download section.