Chmmr

regedit: My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Activ Software\

marsden, Have you searched in the registry for anything in relation to ActivInspire or ActivDriver?

IT WORKED! I made one change to the batch file though so that it would uninstall the old version first. It now looks like this: MsiExec.exe /norestart /passive /x {7970AA03-F817-4916-AE77-80DC801646CC} REMOVE=ALL "\\SERVER\applications\ActiveInspire\Extractions\Activsoftware\ActivDriver\ActivDriver x86\ActivDriver x86.msi" /quiet /norestart "\\SERVER\applications\ActiveInspire\Extractions\Activsoftware\App\ActivInspire.msi" /quiet /norestart "\\SERVER\applications\ActiveInspire\Extractions\Activsoftware\HWR\ENU\ActivInspireHWRRes.msi" /quiet /norestart "\\SERVER\applications\ActiveInspire\Extractions\Activsoftware\Res\ENU\ActivInspireCoreRes.msi" /quiet /norestart "\\\\SERVER\applications\ActiveInspire\Extractions\Activsoftware\Help\USA\ActivInspireHelp.msi" /quiet /norestart shutdown.exe -r -f -t 1 -c ActivInspire

Chris, What I have just done (right now ) is created a batch file to do a silent install. The steps I took - Downloaded the latest ActivInspire software. - Ran an install but didn't let it continue, and in the mean time copied ALL the files that it extracted to one of our servers. - Created a batch file in Notepad and saved it on the server "\\SERVER\applications\ActiveInspire\Extractions\Activsoftware\ActivDriver\ActivDriver x86\ActivDriver x86.msi" /quiet /norestart "\\SERVER\applications\ActiveInspire\Extractions\Activsoftware\App\ActivInspire.msi" /quiet /norestart "\\SERVER\applications\ActiveInspire\Extractions\Activsoftware\HWR\ENU\ActivInspireHWRRes.msi" /quiet /norestart "\\SERVER\applications\ActiveInspire\Extractions\Activsoftware\Res\ENU\ActivInspireCoreRes.msi" /quiet /norestart shutdown.exe -r -f -t 1 -c ActivInspire It's still running on the computer so I'll have to check it worked 100% but fingers crossed.