andy_b

Oh yes. We have especially suffered from GMail -> Zimbra.

Hurray, lets add some delays into the mixture for good measure: https://link2ict.service-now.com/schools/kb_view.do?sysparm_article=KB0012426

Only tried Firefox tbh. I was just checking it wasn't a general thing before investigating further. Thanks!

Is it just for us, or when creating a new email account does it take ages to enter the new email address? I have to type a letter, count to 3 before I can enter the next letter.

Our emails seem little slugish today - Zimbra 8. The amount of spam has increased a lot the last few days. I think practically everyone got some Natwest phishing email yesterday.

I haven't managed to test it yet - but my call has been updated to say that they believe they have fixed the issue.

Who said this ever??

It's arrived - https://link2ict.service-now.com/schools/kb_view.do?sysparm_article=KB0001511 (Facility January 2014 ePortal release)

Thanks for that - might help get the problem narrowed down. I have tested gmail and yahoo to my zimbra a/c and like you said the emails are coming through. I managed to get a list of senders from one of my users and they are all bham.sch.uk addresses - not sure what email system they are using though. Tried to log a call - but I'm not sure they understood what I was saying as they wanted to check my email configuration settings - even though I am using the web client......

Has anyone had users complain about not receiving expected emails? Usually I'd put it down to user error - but maybe three/four users are insistent that emails have been sent to them (from third party email accounts) correctly but they aren't being received. Thought I'd ask before I raise another call with L2ICT....

1,2 and 3 have caused much annoyance amongst users. I was told that the mobile device policy was not going to be changed - but this was before Christmas. Point 4 is a bit of a pain - but I use LastPass which has made life easier. We also had a problem at one point when all passworded zip files got flagged as viruses - but I think this has been resolved now. Will be interesting to see the service desk stats for December / January - I think I've opened as many cases in these two months as I usually do in a year.

Just in case anyone misses this, there is an update to CMIS if you are affected by any of the following issues: IMPORTANT NOTICE This build of Admin corrects two known issues that affect Nursery or Post 16 pupils that are eligible for Free School Meals and Nursery schools with two year old pupils. Schools will only need to install this build of Admin if: You have Nursery or Post 16 pupils that are eligible for Free School Meals You have two year old Nursery pupils You have not yet upgraded to version 13.3 (the December release) All other schools may continue to run their census return with the December (13.3.10) release of Admin. https://link2ict.service-now.com/schools/kb_view.do?sysparm_article=KB0001511

Access to the admin console is now possible externally. The password also expires every 30 days IIRC - so come up with an easy to adapt password!

It seems to be a shared workbook. If you "un-share" it then it allows you to delete the images.

If you extract the files from WorksConv.exe with 7zip (for example) there are four files including an msi. Haven't tested it - but it should work.

Have Opened the msi with Orca and one of the custom actions is: netsh_XP_COMMAND 3186 netsh_XP_PROP int ip reset [systemFolder]resetlog.txt so maybe the msi itself is literally just running the command detailed in the knowledge base.

I ended up just telling users to use mobile mode... only problem being can't seem to add attachments in this mode

Not heard of them, but its 71.99 from ccl with free shipping: Microsoft Windows 8 (64-bit) English International (DVD) OEM - WN7-00403 - CCL Computers With shipping added to KSN price there is only a few pence difference.

Tried FingerPrint - Collobos Software, but was a pain to install as the program seems to need to contact external servers via the internet to authenticate the initial installation. Didn't seem to work though the schools proxy. I did manage to bodge it via some registry editing, but then it randomly stopped working. In the end I just through a CUPS server (Gordon Turner » Blog Archive » AirPrint on Linux for iOS6) up to serve the printers to the iPads.

I just commented out the whole submenu "Previous Linux versions" { ... } section in grub.cfg and it worked.

I did the same thing today :/ I used: xe-edit-bootloader -n "VMNAME" -p 1 and then was able to comment the submenu stuff out to get a booting system. I seem to remember reading that if -p 1 didn't work try -p 0 as potentially grub could be on either of these partitions, dependant on how it was installed.

If you are feeling rich: it-Keys | Inclusive Technology

Now, maybe no one else will have this problem and it is probably due to my lack of comprehension skills in the first place - but I thought I'd post it here just in case any one else did. I have been using the Apple Configurator to setup some iPads / install some paid apps. So the process involves: purchasing the app via VPP. Remeeding one of the code via iTunes to download the app. Adding the app to the Apple Configurator and then finallly importing the VPP code spreadsheet. I did all this and then "prepared" the iPads. One of the iPads kept failing with something like "app not authorised". I checked the app/vpp list in the configurator and it seemed one of the codes had already been used and I no longer had enough licenses. Hmm. Turned out downloading via iTunes had used a code. I did a quick google and found this thread https://discussions.apple.com/thread/3816717?start=0&tstart=0 which suggested that for 'n' apps I'd need to purchase 'n+1' apps to use the configurator. I thought this seemed very odd and a bit of a waste of money. So I spent some more time (too much time) playing around with the configurator and more googling with no joy. Finally I re-read the apple article http://support.apple.com/kb/HT5188 and noticed this rather important line: After using this code, re-download the spreadsheet and import it into Apple Configurator again. This allows Apple Configurator to automatically reassign this code to one of your devices. Grr, re-imported the spreadsheets and everything is dandy. Like I said, maybe it was obvious but I missed it - so maybe someone else will too!

oops. net use "%defaultLetter%:" "\\%machineName%\%sharedFolder%" /user:domain\username this will prompt for password or net use "%defaultLetter%:" "\\%machineName%\%sharedFolder%" /user:domain\username password if u feeling brave

Not fool proof, but seems to work ok @echo off REM setup variables set /a count=0 set state=down set defaultLetter=y set delay=0 REM customise these variables set machineName= set sharedFolder= set macAddress= :wol REM Send Magic Packet cls MC-WOL.EXE %macAddress% ping -n %delay% 127.0.0.1 >nul ping -n %delay% 127.0.0.1 >nul :loop REM Try to ping machine, if not found repeat 10 times every %delay% seconds then give up for /f "tokens=5,7" %%a in ('ping -n 1 %machineName%') do (if "x%%a"=="xReceived" if "x%%b"=="x1," set state=up) If "%state%"=="up" goto mapdrive set /a count+=1 If %count%==10 goto exit ping -n %delay% 127.0.0.1 >nul goto :loop :mapdrive REM Map drive, prompt if letter already used echo. echo. IF EXIST %defaultletter%: ( set /p defaultLetter="Enter the required drive letter and press enter > " ) net use "%defaultLetter%:" "\\%machineName%\%sharedFolder%" :exit