KoolTech

that looks like it was the issue! I should have checked. Thank you so much and to everyone for your suggestions.

Thank you! I will check that this morning as they were setup by an external company so didn't think to checked this yet

My next thought is to move the printers IP to see if that helps. Everything looks correct and the host names are the same as they have always been - - - Updated - - - I have done that most mornings and it works until the next day when I check and it has changed the IP again!

Hi, I wonder if someone could help me or has seen this before. I have a virtual Hyper-V print server that has a static IP set and I check DNS and the IP address is registered in there no problem. The next day, the print server still has the same static IP address set but the DNS server now sees a different IP address, usually one of the printers IP addresses. If I manually change the IP address on the DNS record back to the same as the static IP address on the print server, it all works again but the next day it changes itself back to a different IP! These IP addresses are separate to the DHCP pool I tried letting DHCP set the print server IP address and again checked DNS and all okay but the next day DNS has gone back to a different IP address. Usually back to one of two addresses that are both IP addresses used by the printers. I feel this has just started happening since we replaced our printers with new Ricoh printers but cant be certain. If anyone has any ideas or can point me in the right direction I would greatly appreciate it! Thanks.

We are now getting this error with a FortiGate firewall. Does anyone have any further information or help? Have tried all above but getting this error intermittently on the Chromebooks

Hi, We are having an issue with our County Council as emails sent to them from certain individuals are going into their spam list. They are blaming it on the IP addresses that the email was sent using being on a blacklist. Has anyone had this issue before? We use Gmail and they us Office365. My emails and most individuals emails go through but some are just going straight to their spam. I have been in touch with one of the ip (SORBS) that the council say is blacklisted and had it removed and ran a mail tester which got a score of 9/10 so I am a bit stuck Any help appreciated.

FreshDesk here. Free for 3 agents and just works!

Just to add my 2 cents worth, we used Cunninghams in all 4 of our Schools for years and they were horrendous! I would stay away as far as possible. Constant issues with little to no support. We now use SIMS Pay now I believe but I now have nothing to do with it, thankfully!

206 and counting for us....

Hi, I have been asked to create an app for our school. Has anyone else done this or can point me in the right direction of who to use or which websites to look at? It needs to be able to be accessed by teachers to upload to from what they have been doing during the school day. I think they want it as a kind of a Facebook app almost which links to our website also. Thanks for any help,

All of our schools use Version 11 as well and the licencing cost is way too expensive for us. Will need to source an alternative asap but teachers love SmartNotebook!

Sorry, I did try searching but couldn't find a thread

Hi, We currently use RealSmart across our schools for our websites and Google integration. I have been asked to reduce costs and I have been asked if RealSmart is worth it. I am not sure it is. It is expensive and only really seems to host the websites and link our MIS to Google. We don't use most of the other features at all. Our domains are hosted by GoDaddy. Has anyone used their Wordpress hosted websites? Would this be a viable alternative? We are looking at getting rid of RealSmart and using something else to create/host our websites that is significantly cheaper. Thanks,

Thanks @Reboot_IT and @rich_tech I have had a look at that and it looks good. Will try and get some more info

Hi, I have been asked to look into doing a management course and was suggested the NPQML by my line manager. I am an IT Manager in a Trust of 2 large primary schools in Northumberland with a team of 3 currently. Would this course be suitable or is it mainly aimed at people who do some teaching as well? Are there any courses similar people have done and could recommend? Cheers,