rubyport

0800 043 8486 is one I have, also from an old email but as you say it directs all requests back to email or website. I am growing increasingly concerned about Vivo. We have been asking for months for vouchers to be restocked but they only seem to put a very small amount of them in. They also do not respond to support requests. I have two awaiting response from two weeks ago. Strangely the managing director called me last term to assure me that they had just had a busy season, were a small team and were working flat out. Since we invest about £5000 a year with them on average, and I know other schools in the area do, this rang alarm bells. So much so that last week I looked up their financial records. They did not make happy reading. Our financial director agreed after he had got the report from Company House. With regard to the xporter tool if it is Groupcall their helpline is useful. If you are exporting from SIMs and are supported by Scomis, then Scomis can usually contact Groupcall to help.

I had this same problem running Sophos console from Server 2008. Sophos asked me to run and send off a diagnostic and then suggested it may be due to .net 4. They suggested: open up services and stop the sophos management service. Once stopped go to the log on tab and change the logon from system to the domain admin or local admin account. Then restart the service. Try opening the console now. It worked for me. The problem I have now is it will not install on my server 2008 r2s or my Win7 machines - but that's a different thread! Sophos are still looking into that.