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Hi - Yes, we were told that by Bromcom and we applied the filters they suggested (Shown below)

If I just click Preview and not the Web Merge button it also just sits there forever - 20 minutes and counting at the moment.

And here is the error message I get after it tries to load after about 5-10 minutes.

Here is the screen it just sits on. As a test I've stripped out everything from the Word document, logos, extra text etc. The Word doc is now only 19k

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Hi All Do many Bromcom Schools use the Web Merge Reports for their termly Assessment reports? We are having terrible problems getting them to run properly. When you run the report it basically just times out after a few minutes, if you select more than 6 students. Bromcom support has been useless and we have had a ticket open with them for a month. The reports aren't even that complicated, just pulling in 6 or so assessment fields - FFT, Forecast Grade, etc. At first I thought it might be our Internet Speed or just lots of Schools using the Bromcom cloud during the day. But I've tested it later on an evening and whilst it is marginally better I still can't select many students before it falls over. Any Bromcom users use this feature and experienced the same issue? Thanks in advance for any comments

I have the same issue. A student now has only 80mb in their home folder, after deleting \ moving a load of old files. FSRM though still thinks they still have 5 Gigabytes. If anyone has the solution then that would be great.

Hello - we are new to Bromcom and I'm just looking at setting up the email part of the system. We use gmail for our email system, but I can't get any of the google smtp settings to work? Can anyone let me know what settings they have used and whether they have had any luck in getting this to work successfully. If it doesn't work have people just setup their own email server and used that? Any thoughts would be appreciated. Thanks in advance

Just a question for any schools out there using Bromcom - Our timetabler decided to use the Keith Johnson timetable package, which while it is compatible with Bromcom, apparently it isn't recommended to use for ongoing timetable changes once the academic year is "live" in September. I'd be interested to know whether any other schools use Keith Johnson Timetabler, or any other timetabling package and how it interacts with Bromcom. Bromcom say that you can just use the Bromcom MIS for ongoing timetable changes, but I'd be very interested to know people's experiences. Thanks in advance.