PuttingTheRecordStraight

Just wanted to point out Capita.ict is not the same as Capita SIMS they were originally part of the Northants LEA called .ICT and sold off to Capita ES , Customer Service is their top priority , and they generally deliver , how long they will continue to exist before being absorbed into one of the regional centres is another question? When / if that happens Northants schools can look forward to the same level of service as mentioned by many other posts on the thread , happy day's

yeah ... but my gripe is that EMBC pay Capita .ICT to field calls from NCC schools. Err ...no they Don't , EMBC are the schools ISP any probs with service that is not due to any issues with the user site LAN is the responsibility of their ISP to resolve ! As for Logmein and blocking sites this is controlled by the LA, (Capita .ict ARE NOT PART OF THE LA or EMBC) who administer the firewall no point having a firewall and then keep poking holes in it? If you need a site unblocking speak to the LA