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MTaylor

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Everything posted by MTaylor

  1. We now have a Service update on our post login website to keep you up to date with bug fixes on the new service. Speed issues have been sorted and this had resolved the browser issues schools were reporting. One or two reporting issues remain to be fixed but all work is being recorded. Our home page is where teachers and pupils login to the service - that's why it is https. Main reason for the change was that teachers were often sharing the generic staff login with students who had forgotten their login passwords. Now teachers are being required to set up a personal login. Just to let you know that Penda Learning is our new service for schools in the US. It used to be called SAM Learning US in the pilot phase and was renamed in September. It uses the same website layout and back end functionality to mark work but has very different content. We cover just two subjects at present - Science and Math (American spelling) For a while this site was coming up as the top result when you Googled SAMLEARNING which was rather unhelpful. Regards Mike T
  2. I'm sorry you had this information from your visitor - we use freelance people to support schools and what he told you is not company policy. We state we support IE and Firefox. Have tested Chrome and got erratic performance and poor reading of Java script and flash Regards Mike T
  3. Have been directed here by our support team. We have had some speed issues with the new service which by the way has ditched java to run activities and now is totally flash based. We have found issues with IE6 in XP, the odd issue with IE7 and IE8 depending on currency of update and problesm with web filters with security set very high. We think we have cracked most of the problems with speed and as of this morning the site is running much faster. If you have issues still call or email our support team - contact details on footer of web page. regards Mike T
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